Quality Technician Country/Region: CA Location: Windsor, ON, CA, N8N 5G2 Req ID 83263 | TCL - Windsor Modules Plant 2, Canada, ZF Chassis Modules (Windsor) Inc. **Job Description** **About the team:** Join the quality team at ZF Ontario to ensure superior quality and timely deliverables for our customers. **What you can look forward to as a Quality Technician:** + Develop and maintain core quality documents, including control plans, PFMEAs, and work instructions. + Lead and report on quality topics in daily/weekly cross-functional meetings (Shop Floor Management, Internal Change Management, Engineering Change Management). + Manage PPAP documentation, capability studies, LPAs, Gauge R&R, and calibration verification. + Monitor supplier quality performance, including rejections, sorting, chargebacks, corrective actions, and monthly PPM reporting. + Review scrap data weekly, identify root causes for top losses, and drive internal and external 8D/Root Cause Analysis activities. + Assess and improve product and process reliability by collecting, analyzing, and reporting inspection and performance data. + Train operators on new products, process changes, and customer concerns using Work Instructions, Quality Alerts, and OPLs. + Maintain documentation systems and complete additional quality-related tasks assigned by management. + Work as a customer quality liaison. + Perform other duties as assigned. **Your profile as a Quality Technician:** + Knowledge of SPC and Control Charts + Well-developed interpersonal skills + Well-developed verbal and written communication skills + Knowledge of Microsoft Office + Engineering degree from accredited post-secondary institution – preferred. + Supplemental training in CQE, APQP, PPAP, FMEA, IATF Systems/Auditing. + Minimum 3 years’ experience in a quality management position or equivalent – preferred. + Must be flexible to work all 3 shifts (days, afternoons, and/or midnights). **Why Choose ZF?** + A supportive collaborative team environment + Annual Incentive Plan + Paid Vacation + Personal Time + 401k Plan + Health Care Benefits + Paid Holidays + A strong diversity culture + Supportive Employee Groups and community outreach activities Be part of our ZF team as Quality Technician and apply now! Contact Hannah Cline +7 34 855 2922 **What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?** At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility. Find out how we work at ZF: