General Information Req # WD00087416 Career area: Services Country/Region: Colombia State: Cundinamarca City: BOGOTA DC Date: Friday, August 29, 2025 Working time: Full-time Additional Locations:  * Colombia - Cundinamarca - BOGOTA DC Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. 
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements

The Quality Technician must combine Creativity to identify the failure of the machines and Innovation to find new ways to identify the machine failure.The repair quality control technician must be a professional with solid technical training, but also with interpersonal skills that allow them to work effectively in a team, communicate clearly, and manage processes efficiently.Soft skills, such as attention to detail, problem-solving ability, and adaptability, are essential for success in this role. The combination of these competencies ensures that the technician can not only perform high-quality repairs but also manage interactions within the team and with customers effectively.
The pressure to meet strict deadlines can make it difficult to conduct a thorough evaluation of each repair.Repairs must meet precise technical specifications, and any deviation can affect the product's functionality.In some repairs, problems are not immediately apparent, making it harder to detect faults that could compromise long-term performance.A lack of clear communication between repair technicians and quality control personnel can lead to errors or misunderstandings, affecting the repair process.

If a repair does not meet the customer's expectations, the quality control technician may become involved in the complaint resolution process, which can impact the company's reputation.


Key Roles & Responsibilities:
Ensuring the correct operation of the repair centerHandling of FTEs of repair centerGood performance and qualityFind efficiency in process and improve them.Efficiency of FTEs and increase the capacity of the repair center.

Requirements:
Prefered Bachelor’s Degree in Electronics or System Engineering.Strong knowledge of services operations.High knowledge in services repair Additional Locations:  * Colombia - Cundinamarca - BOGOTA DC * Colombia * Colombia - Cundinamarca * Colombia - Cundinamarca - BOGOTA DC