Eaton’s Industrial Controls Division is currently seeking a Quality Technician within the Product Integrity Center. This is an on-site position based at our Menomonee Falls, WI location. The expected annual salary range for this role is $53253.0 - $78104.4 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. **What you’ll do:** The primary function of this position is to provide quality support for customers through product evaluation, testing, investigations, and communications. This position works closely with the factories, design teams, and other functions to drive continuous improvement. **Key Responsibilities:** + Technical evaluations and repairs of warranty returns + Participate in problem solving teams + Write post evaluation customer reports as needed + Process shipping and receiving, and movement of PIC products at Menomonee Falls site + Enter return and evaluation data in the VISTA system + Support follow-up on issues within the customers and factories. + Same day responses to internal and external customers with emergency requests + When needed, Provide PIC customer service, and administrative support + Utilize customers’ online quality portals to post evaluation results when required + Help to ensure compliance with all corporate and local EHS policies + Facilitate ongoing continuous improvement in support of quality, productivity and growth objectives + Troubleshoot malfunctions and perform basic root cause analysis on products under test and report findings **Qualifications:** **Required (Basic) Qualifications:** + Associate’s degree in Industrial, Electrical or Mechanical Technology from an accredited institution. + Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc. + No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of the specified job location(s) will be considered. Active Duty Military Service member candidates are exempt from the geographical area limitation. **Preferred Qualifications:** + Experience with mechanical and electrical measurement tools, basic hand and power tools **Skills:** + Ability to work effectively with customers, suppliers, factories, and cross-functional teams. + Strong analytical/problem-solving and communication skills + Organized, self-motivated, and able to execute tasks with minimal supervision + Capable of lifting and moving objects up to 35 pounds + Knowledgeable in problem solving tools such as Six Sigma, 8D, Root cause analysis + Working knowledge of FMEAs, pFMEAs, gauge R&R / MSA and control plans + Ability to read schematics and technical diagrams We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here (https://www.youreatonbenefits.com/candidates) for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.