Position Purpose:

The Quality Control Technician performs a variety of tasks throughout the organization. These tasks will vary depending on the area or function assigned to the individual. These tasks may include performing preliminary review of suspected non-conforming hardware, advanced troubleshooting of problems in manufacturing, assembly, or test related to suspected non-conformance, facilitating root cause identification and corrective action implementation, complex drawing and specification interpretation, purge and containment of suspected non-conforming material, process audits, work station audits, and product audits. The position reports to a Quality Leader and requires minimal to no supervision.

Essential Functions:

Performs preliminary review of non-conforming hardware

Trouble shoots and problem solves for basic and complex product quality discrepancies

Investigates non-conformances and develops a course of action to resolve the problem and to prevent its reoccurrence

Provides complex procedure requirement definition and interpretation

Performs complex stock transactions involving many levels of BOMs and different dispositions

Identifies and implements root cause corrective actions

Trains and mentors level 1 Technicians

Performs random process and/or product audits

Other Essential Functions:

Reviews engineering changes to determine if hardware purge is required

Purges hardware and generates required routings and/or work orders

Interfaces with A&T, Sales, Purchasing, Engineering, and QA

Issues stop work notices if necessary based on investigation or audit findings

Knowledge Skills & Abilities:

Thorough understanding of assembly, manufacturing, and test related procedures and processes

Detailed knowledge of WISE, with emphasis on stock transactions and MRB screens

Ability to perform complex inspection set-ups and use of inspection equipment

Ability to train and mentor others in interpreting complex engineering and process drawings with GD&T

Ability to mentor others in procedures and specifications

Expert level understanding of Material Review Board (MRB) process

Ability to communicate effectively within all levels of the organization

Ability to work in a team environment

Strong time management and task prioritization skills

Ability to drive root cause investigation and corrective action implementation throughout the site

Ability to trouble shoot and problem solve basic and complex product quality discrepancies

Education:

US – High School Diploma

Experience:

Experience in a manufacturing environment

Expert troubleshooting and problem solving training and/or experience

Informal or formal leadership experience that supports the ability to drive root cause investigations and corrective actions

License & Certifications:

Greenbelt certification