Quality Specialist II Charlotte, North Carolina **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/Quality-Specialist-II\_25031714) **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for testing and delivering complex software to accomplish business outcomes. The job establishes testing scope and coordinates test execution. Key responsibilities of the job include overseeing testing practices ensuring that software is tested to meet functional, non-functional and compliance requirements, conditioning and generating test data, building and executing both manual and automated test suites, recording and communicating the test results, triage defects, and ensuring regression test suites are maintained and well designed. **Responsibilities:** + Develops detailed, comprehensive and well-structured test cases based on functional, non-functional, and compliance requirements + Leads test planning, usually at a team level. When part of a Scrum team, ensure stories are well refined and contain clear acceptance criteria + Leads test case reviews and work with subject matter experts and stakeholders to ensure test coverage + Identifies automation opportunities and develop test automation for applicable test types + Executes test cases, including manual and automated tests, and record test results + Designs test data and ensure data compliance requirements are met on all levels of test environments + Uses testing tools and follow processes to complete testing on a given test environment, and perform necessary steps required to promote code base to higher level environments **Skills:** + Analytical Thinking + Application Development + Automation + Business Acumen + Test Engineering + Influence + Solution Delivery Process + Stakeholder Management + Technical Strategy Development + User Experience Design + Agile Practices + Architecture + Collaboration + DevOps Practices + Solution Design **LOB Specific Job Description** **Position Summary** This role is responsible for testing and delivering complex software to accomplish business outcomes. These individuals are subject matter experts on testing practices ensuring that software is tested to meet functional, non functional, and compliance requirements. They help condition and generate test data, build and execute both manual and automated test suites, record and communicate the test results, and assist with triaging defects. They also ensure regression test suites are maintained and well designed. **Primary Skill** + Tosca **Minimum Years of Experience** + 6 **Required Qualifications** + Develop detailed, comprehensive and well structured test cases based on functional, non functional, and compliance requirements. + Lead test planning, usually at a team level. When part of a Scrum team, ensure stories are well refined and contain clear acceptance criteria. + Ensure in scope and out of scope items are clearly identified during test planning. + Implement the test framework for the team. + Lead test case reviews and work with subject matter experts and stakeholders to ensure test coverage. + Identify automation opportunities and develop test automation for applicable test types. + Help condition and generate test data and ensure data compliance requirements are met on all levels of test environments. Assist in identifying and managing sensitive test data. + Execute test cases, including manual and automated tests, and record test results. + Report issues and defects along with the appropriate background information for review. + Participate in triaging reported issues/defects and assist with resolving or escalating them as necessary. + Create and manage traceability. Trace tests forwards/backwards through the development lifecycle and back to requirements. + Use testing tools and follow processes to complete testing on a given test environment, and assist with fulfillment of necessary steps required to promote code base to higher level environments. + Maintain and catalog test suites across test types (Smoke, Integration, Regression, etc.) **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.