Quality Specialist
Johnson Service Group
Johnson Service Group and award winning staffing company is looking for a Quality Specialist with 7+ years of quality inspection experience with the ability to collaborate closely with inspectors, suppliers, and customers in an Aerospace environment. This is Direct job in the Chatsworth, CA area.
Salary: 65K
Responsibilities include in-depth FAIs, root cause analysis, NDT, quality portal navigation, and documentation.
Proficiency in Excel is required; Inspect Net experience is a plus. This role includes structured career development and paid training toward SAE Certification once acclimated—an excellent opportunity for eager, and motivated professionals looking to advance their careers with a company of long-term retention. Longevity at a job 2+ years Has a great reason for leaving current position Knows the job description Basic to intermediate excel is a must Support customer and supplier audits in a variety of roles; prepare documentation and audit findings. Manage daily customer claims and quality-related issues through customer portals, ensuring resolution within 48 hours when needed. Investigate and resolve customer rejections, waivers, defective parts per million (DPPM), and returned materials. Interpret customer quality requirements, specifications, and flowdowns; communicate to internal teams. Collaborate with suppliers and customers to address non-conforming parts, initiate corrective actions, and support supplier-driven rejections. Quarantine defective materials, ensure timely disposition, and initiate containment. Maintain and track monthly customer quality ratings and performance metrics. Disposition final rejections and customer RMAs. Write and maintain customer-specific quality procedures and contribute to internal process improvements. Advanced Inspection, Investigation & Documentation Perform first article inspections (FAIs) to AS9102 standards. Support inspection teams by providing interpretation of specifications and complex requirements. Provide hands-on inspection support using precision measuring instruments (micrometers, calipers, height gauges, optical comparators, etc.). Conduct root cause analysis (RCA) and implement corrective/preventive actions (CAPA). Process and close internal quality notifications and customer claims. Generate and report metrics including rejection rates, DPPM, and audit findings. Review quality notifications and support disposition decisions. May assist in final inspection duties when required. System Compliance & Audit Support Coordinate and support third-party and customer audits. Evaluate audit findings, develop response plans, and ensure follow-through. Maintain compliance with AS9100, ISO 9001, and SAE standards (e.g., AS5553, AS6174). Collaborate cross-functionally to resolve systemic quality issues and improve documentation integrity. Lead or support supplier corrective action response processes. Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Follow company safety policies and procedures. Expert in GD&T, blueprint interpretation, and quality document evaluation. Proficient with ERP systems (e.g., SAP), QMS platforms, and Microsoft Excel/Power BI. Familiar with SAE quality standards and customer compliance requirements. Supplier Audits required.
Special Success Factors Ensure varying quota numbers at meeting throughout the day. Quotas will depend on assigned customer specifications. Work Environment & Physical Requirements: Warehouse, and various supplier/customer site environments. Must be able to lift up 30-50 lbs and perform physical inspections. Travel requires up to 25% for supplier/customer audits. Exposure to moderate noise and moving equipment Cognitive & Analytical Competencies – Customer/Supplier Inspection Makes timely, well-informed decisions in high-stakes quality environments Interprets complex data, specifications, and inspection documentation with accuracy Maintains focus and effectiveness under pressure, audits, and escalations Investigates customer issues, leads root cause analysis, and drives corrective actions Manages claims, DPPM data, and documentation across customer portals Conducts audits, prepares reports, and ensures compliance with AS9100, SAE, and customer requirements Serves as quality liaison for external stakeholders, resolving escalations and supporting continuous improvement Authors customer-specific procedures, supports continuous improvement initiatives, and ensures documentation aligns with both internal and external compliance standards
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D800 #LI-LL1
Salary: 65K
Responsibilities include in-depth FAIs, root cause analysis, NDT, quality portal navigation, and documentation.
Proficiency in Excel is required; Inspect Net experience is a plus. This role includes structured career development and paid training toward SAE Certification once acclimated—an excellent opportunity for eager, and motivated professionals looking to advance their careers with a company of long-term retention. Longevity at a job 2+ years Has a great reason for leaving current position Knows the job description Basic to intermediate excel is a must Support customer and supplier audits in a variety of roles; prepare documentation and audit findings. Manage daily customer claims and quality-related issues through customer portals, ensuring resolution within 48 hours when needed. Investigate and resolve customer rejections, waivers, defective parts per million (DPPM), and returned materials. Interpret customer quality requirements, specifications, and flowdowns; communicate to internal teams. Collaborate with suppliers and customers to address non-conforming parts, initiate corrective actions, and support supplier-driven rejections. Quarantine defective materials, ensure timely disposition, and initiate containment. Maintain and track monthly customer quality ratings and performance metrics. Disposition final rejections and customer RMAs. Write and maintain customer-specific quality procedures and contribute to internal process improvements. Advanced Inspection, Investigation & Documentation Perform first article inspections (FAIs) to AS9102 standards. Support inspection teams by providing interpretation of specifications and complex requirements. Provide hands-on inspection support using precision measuring instruments (micrometers, calipers, height gauges, optical comparators, etc.). Conduct root cause analysis (RCA) and implement corrective/preventive actions (CAPA). Process and close internal quality notifications and customer claims. Generate and report metrics including rejection rates, DPPM, and audit findings. Review quality notifications and support disposition decisions. May assist in final inspection duties when required. System Compliance & Audit Support Coordinate and support third-party and customer audits. Evaluate audit findings, develop response plans, and ensure follow-through. Maintain compliance with AS9100, ISO 9001, and SAE standards (e.g., AS5553, AS6174). Collaborate cross-functionally to resolve systemic quality issues and improve documentation integrity. Lead or support supplier corrective action response processes. Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Follow company safety policies and procedures. Expert in GD&T, blueprint interpretation, and quality document evaluation. Proficient with ERP systems (e.g., SAP), QMS platforms, and Microsoft Excel/Power BI. Familiar with SAE quality standards and customer compliance requirements. Supplier Audits required.
Special Success Factors Ensure varying quota numbers at meeting throughout the day. Quotas will depend on assigned customer specifications. Work Environment & Physical Requirements: Warehouse, and various supplier/customer site environments. Must be able to lift up 30-50 lbs and perform physical inspections. Travel requires up to 25% for supplier/customer audits. Exposure to moderate noise and moving equipment Cognitive & Analytical Competencies – Customer/Supplier Inspection Makes timely, well-informed decisions in high-stakes quality environments Interprets complex data, specifications, and inspection documentation with accuracy Maintains focus and effectiveness under pressure, audits, and escalations Investigates customer issues, leads root cause analysis, and drives corrective actions Manages claims, DPPM data, and documentation across customer portals Conducts audits, prepares reports, and ensures compliance with AS9100, SAE, and customer requirements Serves as quality liaison for external stakeholders, resolving escalations and supporting continuous improvement Authors customer-specific procedures, supports continuous improvement initiatives, and ensures documentation aligns with both internal and external compliance standards
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D800 #LI-LL1
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