Description Robert Half is partnering with a growing healthcare organization in the Twin Cities in their search for a Clinical Quality Services Manager. This position will manage a team of QA Specialists and will focus on improving outcomes through clinically driven audits and training. The role combines clinical oversight with quality assurance strategy, and will help shape best practices and benchmarks for their QA team. Responsibilities: + Provide clinical oversight for quality assurance operations, including audits, training, and continuous improvement efforts + Lead and manage a team of QA Specialists, ensuring high performance and professional growth + Develop and maintain departmental scorecards, KPIs, and performance metrics + Conduct root cause analysis of quality issues and implement strategies to address them + Collaborate with internal leadership to refine QA standards and improve client satisfaction + Oversee departmental scheduling, training, performance reviews, and team development + Serve as a clinical escalation point for complex cases or customer concerns Requirements Qualifications: + Master’s or doctorate in clinical or forensic psychology (required) + Active psychologist licensure at the master's or doctorate level in your state of residence (required) + Minimum of 5 years of post-licensure clinical experience, including psychological assessments and testing + At least 2 years of team management experience, ideally within healthcare or disability services + Strong analytical, communication, and leadership skills + Previous experience with QA, clinical process improvement, or compliance is a plus Salary & Benefits: + Targeted Salary Range is $82-93K + Comprehensive benefits package (Medical, Dental, Vision) + PTO + Paid Holidays Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .