Microsofts's Cloud business is expanding, and our team is seeking an experienced Quality Reliability Engineer to join our team! The Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries. Within CSCP, the Spares Supply Chain organization is reinventing and transforming the cloud service parts supply chain. Our goal is to ensure the right spare parts are in the right place at the right time to support global capacity requirements and make sure our customers have the cloud capacity they need when they need it. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** **What you will do:** + Collaborate closely with Engineering and Supply Chain teams to ensure high Azure Cloud fleet health and achieve “nodes in service” targets supporting our customers + Perform quality investigations and collaboratively develop solutions to mitigate hardware quality impacts + Program management remediation solutions in an effective manner while maintaining SLA KPIs + Drive improvements by analyzing telemetry from various quality data sources and implementing RCA’s + Promote continuous improvement by incorporating feedback from internal/external customers  + Identify and drive implementation of mitigation solutions including playbooks for operational teams + Participate in serviceability discussions and support hardware quality improvements + Conduct Rhythm of Business meetings to present topics to stakeholders and leadership **Qualifications** **Required Qualifications:** + Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 2+ years technical engineering experience + OR Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 3+ years technical engineering experience + OR 7+ years technical engineering experience. + 2+ years of Hardware Engineering experience. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. **Preferred Qualifications:** + Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field + OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 3+ years technical engineering experience + OR Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years technical engineering experience. + Demonstrated Hardware Engineering experience + Experience with enterprise products including Networking, GPU, Compute and Storage technologies + Strong leadership skillset with ability to interface with customers, partners and executive leadership + Demonstrates strategic thinking, quantitative and analytical skills, team leadership, and collaboration + Proven problem resolution, judgment, negotiating and decision-making skills + Effectively manage and prioritize multiple tasks in accordance with high level objectives + Enthusiastic, self-motivated, and a great teammate. + Data driven with a focus on business results for assignments + Supply Chain and Services experience + Lean experience as well as project management skillset + Desired technical expertise with Azure services and capabilities and/or cloud platforms Reliability Engineering IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Microsoft will accept applications for the role until August 22, 2025. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .