Requisition Number: 69461
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Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.
The Quality Manager is responsible for overseeing and managing all aspects of the Quality Management System (QMS) within the Concord Plant. This pivotal role ensures that all manufacturing processes meet internal and external quality standards, drives continuous improvement aligned with the OFC Quality Strategy, and maintains compliance with the TL9000 ISO standard. This role collaborates closely with commercial teams to resolve customer complaints and translate customer requirements into actionable product specifications. It also supports product innovation and supplier qualification efforts, all while fostering a strong plant-wide culture of quality.
Key Responsibilities