Reporting to the Quality Manager, the Lab Technician is responsible for providing quality and technical support to Manufacturing by ensuring raw material, process and product quality tests are performed in a timely manner to meet standards and surpass customers’ expectations.- This support also includes monitoring process parameters, assisting with plant trials on new materials, equipment or products and assisting with the investigation of quality defects (internal and external).- The Lab Technician provides training to personnel on quality testing and product specifications **ESSENTIAL DUTIES** **-** + Learn and perform all quality tests per SOP, and the function and use of laboratory equipment. + Performs laboratory testing on a routine basis per the Control Plan, including data entry into the Quality Systems to ensure raw material, in-process and finished product quality meets Regulatory, internal and customer requirements and specifications. + Assists with investigation and resolution of quality defect production (internal culls) and escapes (customer complaints) with Senior Quality Team members.- + Assists Senior Quality Team members with control, evaluation and disposition of product and raw materials, under testing or on hold including retesting and data entry as needed. + Know how to use testing equipment and ensure correct technique is used by production testers. + Assists with trials conducted to evaluate and implement new materials, processes, equipment or products. + Assists in monthly calibration of feeders, pumps etc. + Additional testing as required under direction of Quality Team. - **OTHER DUTIES AND RESPONSIBILITIES** - + Follows all safety policies, procedures and programs; is responsible for individual safety and the safety of others. + Complete all required CT/Saint-Gobain trainings within required time. + Adheres to CertainTeed / Saint-Gobain Attitudes and sets example for others. + Abides by the policies, procedures and work rules established by the plant.- + Establishes and maintains the highest degree of housekeeping and 5S (Sorting, Straightening, Shining, Standardizing, Sustaining) to realize a professional and efficient work environment. + As a representative of the company, conducts oneself in a professional manner during regulatory agency inspections as well as during customer and vendor interactions. + Become familiar with plant manufacturing process. **MINIMUM KNOWLEDGE AND SKILLS REQUIRED** + High School Diploma or equivalent (GED) or 2-3 years manufacturing experience + Able to work efficiently both independently and in a team environment with minimal supervision. + Experience with mathematical calculations. + Detail- Ability to work fast and accurately oriented. + Good reasoning/mechanical aptitude; ability to use various gauges. + Computer familiarity. + Ability to clearly communicate both verbally and in writing. + Must be well organized and have the ability to manage and prioritize several tasks at one time. + Must understand good time management and be able to multi-task. - **PREFERRED OR DESIRED QUALIFICATIONS** **-** + Post-secondary technical degree/diploma coupled ideally with Quality Control/Quality Assurance experience in a manufacturing environment- + Knowledge of SPC techniques and process instrumentation + Knowledge (or previous experience) of World Class Manufacturing systems (WCM) + Manufacturing experience in a team based environment. + Familiarity with Safety Programs in a manufacturing facility + Good understanding of general chemistry and gypsum wallboard manufacturing process, quality and board specifications. + Ability to communicate quality objectives and results to the Operators/Technicians on the floor to effect actions that contribute to improvement of quality + Ability to use or learn WCM (e.g. Q-EWO, QK, OPL, etc.) and seven basic QC tools (e.g. Pareto chart, check sheet, etc.) to analyze and implement quality and process improvement initiatives - **ATTITUDES / SOFT SKILLS** + Self-starter, motivated, conscientious; able to move to the self-directed quadrant of situational leadership (i.e. take initiative to investigate first before just asking) + Responsible and congenial personality; will have to deal with all levels of supervision and hourly employees + Must be able to work well with hourly people and able to provide feedback (even if negative) in a constructive manner + Rigorous in approach and capable of long-term thinking (i.e. can’t start each day as new beginning) + Able to work effectively with both technical and non-technical personnel and be a champion for continuous improvement. + A team player to positively impact the direct working environment + Display a positive, “can do” attitude and interact with others effectively + The candidate must have the ability to lead in a team oriented culture **WORKING CONDITIONS** (Indicate amount of travel, unusual work - hours/shifts or environmental conditions.) + Must be able to work in a plant environment, which includes hot and cold conditions, exposure to dust, chemicals, noise and climbing to various levels + Must be able to work in an office environment + Normal work hours with occasional optional as well as mandatory overtime (including weekends) to meet deadlines or objectives Hours may vary as necessary to provide proper support for plant operations, meeting customer needs- **PHYSICAL DEMANDS** **-** + Must be capable of wearing Personal Protective Equipment (PPE) necessary to comply with government and company safety standards + Job includes tasks that require bending, lifting materials weighing up to 50 lbs., twisting, gripping and stair climbing. May require long periods of sitting or standing Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans. - **_Why work for us?_** At Saint-Gobain/CertainTeed, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products-make the world a more beautiful, safer, and sustainable home (http://bit.ly/purpose-sgna) . Being a worldwide leader in light and sustainable construction, Saint-Gobain/CertainTeed designs, manufactures and distributes materials and services for the construction and industrial markets. Its integrated solutions for the renovation of public and private buildings, light construction and the decarbonization of construction and industry are developed through a continuous innovation process and provide sustainability and performance. The Group’s commitment is guided by its purpose, “ **Making-the World a Better Home** ”. **_What are our perks?_** We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs. Our-menu of flexible options (https://bit.ly/2RZtfYI) -includes, but is not limited to: + Excellent healthcare options: Medical, vision, prescription & dental + Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program + Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG) + Tuition Reimbursement: Continuing education for every season of your career