This position will cover the North East region.

Quality Improvement & Regulation Manager

Are you passionate about driving quality in health and social care? Do you have experience in regulation, quality improvement, or inspection frameworks? Barchester Healthcare is looking for a Quality Improvement & Regulation Manager to support our mission of delivering good and outstanding services across our care homes and hospitals.

What you’ll do

• Conduct Quality Improvement Reviews across a portfolio of services, using data and intelligence to identify risks and opportunities.
• Write reports and create action plans to support services in meeting regulatory requirements.
• Provide assurance to the Board and Executive Team on quality and compliance.
• Coach and mentor General Managers and Hospital Directors through support visits to help them deliver their improvement plans.
• Cover on rotation the Regulation Duty Desk, handling incoming regulatory correspondence and ensuring timely, effective responses.
• Stay up to date with regulations, standards, and best practice guidance – sharing learning across the organisation.
• Lead and deliver key quality improvement projects, including resources, workshops, and policies.

About you

• Background in health or social care regulation, quality improvement, or inspection frameworks (essential).
• Strong analytical and audit skills – able to review evidence and assess against required standards.
• Excellent written and verbal communication skills, with confidence in report writing and influencing.
• A self-starter who can work independently, manage a varied workload, and support colleagues across different regions.
• Full driving licence and willingness to travel weekly with some overnight stays.

Desirable

• Registered healthcare or social care professional.
• Experience working in a matrix management environment.

Why join Barchester?

At Barchester, we live by our values: Respect, Integrity, Passion, Empowerment, and Responsibility. You’ll be part of a supportive central team that makes a real difference to the quality of care across the organisation. In return, we offer:

• A competitive salary package.
• Opportunities for personal and professional development.
• The chance to influence and improve care standards at a national level.

If you’re motivated by quality improvement and want to make a meaningful impact, we’d love to hear from you.