Quality Head
(For Automotive Business – 700 Cr Group Company at Pune)
Responsibilities:
A. Customer Quality Management
• Act as primary contact for all quality topics with OEM customers
• Lead customer complaint handling, 8D reports, and timely resolution using root-cause analysis tools
• Ensure customer satisfaction, track customer scores, and manage audits
B. Plant Quality Leadership
• Lead and manage the plant Quality team including Quality Engineers, Line Inspectors, and QA Technicians
• Ensure adherence to IATF 16949, ISO 9001, and Quality System requirements
• Drive development, implementation, and maintenance of Control Plans, PFMEA, Process Flow, SOPs
• Ensure effectiveness of incoming, in-process, and final inspection activities
C. Supplier Quality Management
• Monitor supplier quality performance and drive corrective actions
• Support supplier audits, qualification, and incoming inspection process
• Implement supplier development plans to improve raw material quality
D. New Product Development (NPD)
• Lead APQP / PPAP activities for new programs
• Ensure product validation, quality planning, and customer approvals
• Collaborate with R&D, Engineering, Process, and Production teams
E. Quality Improvement & Problem Solving
• Drive continuous improvement using Lean, Six Sigma, Kaizen methodologies
• Lead cross-functional problem-solving using tools like:
F. Compliance & Audits
• Lead internal and external audits (Customer, IATF, Corporate)
• Ensure compliance with global standards and plant quality guidelines
• Maintain QMS documentation and ensure audit readiness at all times
Critical Skills:
• Strong knowledge of IATF 16949, APQP, PPAP, FMEA, SPC, MSA
• Excellent analytical and problem-solving skills
• Customer management & negotiation skills
• Strong leadership, team management, and decision-making ability
• Proficiency in automotive quality tools
• Hands-on experience in root cause analysis and corrective actions
• Good communication (English & Hindi); customer-handling experience
Educational Qualification:
• B.E./B.Tech in Mechanical / Production / Automotive Engineering
• MBA in Operations / Strategy (preferred)
Job Requirement:
• B.E./B.Tech – Mechanical / Automobile / Industrial Engineering
• 10–15+ years’ experience in automotive industry quality functions
• Minimum 5 years in a leadership/managerial role
• Experience working with automotive OEMs and Tier-1 environment
• Preferred certifications: Lead Auditor (IATF/ISO), Six Sigma Green/Black Belt
Behavioural Competencies:
• High ownership and accountability
• Strong customer orientation
• Ability to work under pressure
• Result-driven and systematic
• Excellent team leadership capability
Performance Metrics (KPIs):
• Customer PPM
• In-house PPM / Scrap %
• Line Rejection Rate
• Warranty & Field Failure Rate
• Supplier PPM
• Audit Ratings
• APQP/PPAP On-time completion
• Customer satisfaction score (CSR)
Client Details:
A well-established automotive manufacturing group with over 15+ years of industry experience, known for delivering high-quality and reliable solutions to leading OEMs and Tier-1 suppliers.
Key Highlights:
• Innovation-driven approach with strong focus on R&D and process optimization
• Robust manufacturing and operational capabilities
• Customer-centric philosophy with long-term partnerships
• 1200+ skilled workforce with strong people culture
• Focus on operational excellence, lean practices, and quality systems
• Strong growth, scalability, and expansion vision in domestic & international markets
Please share below required details -
Total Yrs of experience- Relevant Experience as Quality Head- Official Notice period- Buy out option – Yes/ No How soon you can join if you will get selected for this role - Current CTC + (Variable) - Fixed CTC - Expected CTC- Reason for Job change (Please specify in detail)- Current Location – Native Place- Your Current Designation – Current company Turnover - To whom are you are currently report at your existing company? (Designation)- Did you go through the Job Description. Do you comply with it? Are you ready for 6 Days working (Monday to Saturday) Weekends- 1 Sat off every month; Remaining 3 Sat are working as of now --- ?If your experience suits above JD & if interested, please apply with CV & CTC Details & Notice Period mentioned over email to: [email protected]