Kforce has a client that is seeking a Quality Engineer II in Mahwah, NJ. Summary: The candidate will review and process complaint records for assigned products which include interacting with customers (internal and external) and maintaining associated records. Processing may include performing technical analysis of failed parts to determine root cause. You will support all quality system matters associated including, but not limited to internal/external audits, contract manufacturing, distribution and service-related operations and CAPA. Duties: * Ensure the integrity and completeness of related complaint files * Work with colleagues here and in China to perform root cause investigations on failed product * Assist in other quality/regulatory related investigations where necessary (e.g. CAPA) * Support all other quality-related operations, as assigned (e.g. project teams, operations support, etc.) * Identify opportunities to ensure compliance with internal and external quality requirements * Support internal/external audits * Support definition and verification of Quality Management Software systems