Job Description:

This position reports to the Senior Global Quality Manager and plays a key role in driving quality excellence across the organization. The role is responsible for planning, implementing, maintaining, and continuously improving quality programs, systems, procedures, and work instructions in alignment with quality standards and methodologies. This individual will lead efforts to uphold and enhance product quality, recommend and implement corrective actions, and drive performance improvements across the manufacturing process. Key responsibilities include ensuring system uptime, conducting internal and out-of-box audits, and supporting a culture of operational excellence to maintain world-class quality standards throughout the facility.

Responsibilities (80% Core Essential Functions) 

Support manufacturing with product test procedures, test equipment, and specific quality requirements for product functionality. Support and develop part inspection plans, testing & reliability plans, and reporting for new products and modifications to existing products.  Verify that reliability, safety, and quality are unaffected. Support programs to identify, target, and analyze product failures to reduce warranty costs. Conduct pilot/production audits of new products Provide guidance in development and maintenance of quality systems including direct ownership in (UL, NSF, ETL, ANSI) and warranty reduction. Establishes an effective quality assurance program and communicates policies, procedures, and guidelines.  Conducts periodic audits to ensure that procedures are appropriately set and are being followed. Effectively prevents or resolves problems and implements corrective action within the plant as needed. Assures that products and parts conform to specification requirements and establishes appropriate records to verify quality and tract results. Specifically support manufacturing through provisions of receiving, in-process, final inspection and test procedures and equipment. Interface and coordinate with Marketing, Engineering, Service, Purchasing, and external customers and other functional groups for smooth implementation of quality plans, procedures, and requirements for quality assurance organization by resolving quality issues and sustaining customer satisfaction. Ensure that procedures, drawings, and instructions are in place and being followed and evidenced by a regular audit program of the quality system. Effectiveness of problem solving or corrective action efforts within the plant; measured by timeliness, product integrity and overall implementation cost. Keep appropriate records verifying the quality of products produced and shipped.  Establishing that products and parts conform to requirements. 

Physical Requirements / Working Conditions 

Office, Lab, and Manufacturing environments. PPE required: Steel toe shoes, gloves, and eye protection in manufacturing setting.  While performing the duties of this job, the employee is regularly required to stand, bend, or stoop and use hands, arms and walk frequently. The employee must occasionally lift and/or move up to 50 pounds. 

Qualifications:

Bachelor's degree in mechanical and/or electrical engineering, quality or related field preferred3+ years experience in a Quality position

Skills / Abilities: 

Hands-On Expertise in Part Inspection (Rec-Process-Final) Detail oriented. Strong skills interpreting drawings/prints. Organizational skills-6S-KANBAN-JIT. Communication - verbal and written - must be able to prepare presentations. Great Interpersonal skills Good listening-problem solving skills.  Systematically gather information, sort through complex issues, and make timely decisions. 

Compensation Information:

Dependent on experience.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.