General Information Req # WD00083622 Career area: Hardware Engineering Country/Region: Mexico State: Nuevo León City: Monterrey Date: Monday, June 2, 2025 Working time: Full-time Additional Locations:  * Mexico - Nuevo León - Monterrey * Mexico - Nuevo León - Monterrey Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. 
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements

Experience in Quality Area

Basic knowledge of SAP for quality, materials, and production queries.Experience in supervising or coordinating personnel on production lines.Management and follow-up of internal and external audits.Implementation of corrective and preventive actions.Continuous improvement of operational processes.Experience in managing quality indicators (KPIs) and process improvement using methodologies such as Lean Manufacturing, Six Sigma, Kaizen, or similar.Experience in training and raising awareness among staff on quality-related topics.Advanced English proficiency to interact with auditors, clients, and international teams.Experience in researching, analyzing, and implementing actions for customer complaints.ISO 9001 :2015 Knowledge or Quality Auditor

RESPONSIBILITIES:

Supervise and coordinate quality personnel on the assembly line.Verify compliance with product quality standards.Conduct internal audits and collaborate in external audits.Ensure the application of quality standards and procedures.Follow up on corrective and preventive actions.Generate quality reports and monitor indicators.Train operational staff on basic quality topics.Collaborate with engineering and production departments to solve quality issues.Lead process optimization and cost reduction projects related to quality.Lead the investigation, analysis, and implementation of actions to resolve customer complaints. Additional Locations:  * Mexico - Nuevo León - Monterrey * Mexico - Nuevo León - Monterrey * Mexico * Mexico - Nuevo León * Mexico - Nuevo León - Monterrey , * Mexico - Nuevo León - Monterrey