Quality Engineer **General Information** Req # WD00083622 Career area: Hardware Engineering Country/Region: Mexico State: Nuevo León City: Monterrey Date: Monday, June 2, 2025 Working time: Full-time **Additional Locations** : * Mexico - Nuevo León - Monterrey * Mexico - Nuevo León - Monterrey **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) . **Description and Requirements** **Experience in Quality Area** + Basic knowledge of SAP for quality, materials, and production queries. + Experience in supervising or coordinating personnel on production lines. + Management and follow-up of internal and external audits. + Implementation of corrective and preventive actions. + Continuous improvement of operational processes. + Experience in managing quality indicators (KPIs) and process improvement using methodologies such as Lean Manufacturing, Six Sigma, Kaizen, or similar. + Experience in training and raising awareness among staff on quality-related topics. + Advanced English proficiency to interact with auditors, clients, and international teams. + Experience in researching, analyzing, and implementing actions for customer complaints. + ISO 9001 :2015 Knowledge or Quality Auditor **RESPONSIBILITIES:** + Supervise and coordinate quality personnel on the assembly line. + Verify compliance with product quality standards. + Conduct internal audits and collaborate in external audits. + Ensure the application of quality standards and procedures. + Follow up on corrective and preventive actions. + Generate quality reports and monitor indicators. + Train operational staff on basic quality topics. + Collaborate with engineering and production departments to solve quality issues. + Lead process optimization and cost reduction projects related to quality. + Lead the investigation, analysis, and implementation of actions to resolve customer complaints. **Additional Locations** : * Mexico - Nuevo León - Monterrey * Mexico - Nuevo León - Monterrey * Mexico * Mexico - Nuevo León * Mexico - Nuevo León - Monterrey , * Mexico - Nuevo León - Monterrey