Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

The Opportunity:

Working within a fast-paced environment the job holder will work with the Quality Manager and Assistant Quality Manager providing support to the Quality Assurance department on day-to-day tasks. Working with the Quality Manager and the Assistant QM, the job holder will administrate the Quality system in QPulse and support as appropriate customer quality queries, as well as manage the internal communications to the Management team.

 

How will you impact us:

Creating and updating various reports – daily/weekly/monthlyProvide data to Business Manager and SalesRespond to customer day to day queriesRaising and reporting Internal and External Deviations in QPulseSupporting Customer audits as requestedUpdating and administrating Procedures in QPulseWorking with the Management Team and Customer Services Progress chasing – CAPA’s, OFI’sInvestigation of customer queriesDecisions on quality in absence of Quality Manager or Assistant Quality ManagerEnsure audit actions are completed and uploaded to QPulseActively attend Continuous Improvement meetings – produce presentation and minutes (Including 8D and ERR)Manage the Internal CAPA system, communicate overdues to management teamManage the Internal Calibration systemProvide support for Deviation analysis (QC testing/Laboratory as appropriate).

 

What you will need:

Ability to operate Microsoft Excel/Word (Creating graphs/WI/Process Maps)Eye for detailQuality Conscious Communication skills

 

What we offer:

Corporate culture based on loyalty, integrity and respectAn attractive salary reflecting skills, competencies and potentialComprehensive training with numerous learning and development opportunities A career with a global packaging company where sustainability, safety and inclusion are business drivers and foundational elements of the daily work