About Ingredion:

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Title: Quality Control Supervisor

Location: Salem, OR.

Reports To: Quality Assurance Manager 

Workplace Type: Onsite

Ingredion is hiring a Quality Control (QC) Supervisor responsible for monitoring, updating, and improving all in-process and laboratory QC systems and practices. The QC Supervisor supervises a team of Quality Control Inspectors (QCIs). Under the guidance of  Kerr’s Quality Assurance (QA) Manager, the QC Supervisor is responsible for ensuring that all finished products are wholesome, pure, and within the defined specifications; outside testing is conducted in a timely fashion; all testing data is properly organized; lab equipment is properly calibrated and serviced; all QC documentation is correctly completed and properly archived; GMP practices are monitored and corrected; defined quality control points are properly monitored; raw material temperature and quality inspections are conducted in a timely fashion; and that the production operation is supported at all times.

What you will do:
The QC Supervisor is responsible for properly training, managing and auditing the QCIs quality of work. The QC Supervisor is also responsible for developing a fair and cost-effective work schedule that must be approved by the QA Manager. The QC supervisor is ultimately responsible for the accuracy and completion of all analytical, microbiological, and heavy metal testing.

The QC supervisor is expected to work with the Quality Assurance Administrator and Quality Assurance Manager in the development and implementation of Kerr’s Quality and Food Safety systems. This includes, but is not limited to, the creation of SOPS, developing product inspection processes, analyzing internal root causes and deviations, and reporting poor supplier performance.

In the unlikely case that Quality Control Supervisor is unable to perform his/her job responsibilities or abruptly leaves the organization, Kerr Concentrate’s Quality Assurance Manager will cover until the position is filled.

Supervision:  3 Quality Control Inspectors.

Key Deliverables:

Implement SQF 2000 Code Quality and Food Safety Systems.

Supervise and organize QCI work schedule and shift duties.

Audit the floor QC checks.

Supervise and manage all analytical, microbiological, and heavy metal testing and results.

Responsible for ensuring all lab equipment is in good working condition and calibrated to manufacture’s specifications.  

Audit GMP and data monitoring documents and procedures.

Conduct ongoing plant audits focused on quality.

Prepare reports on poor vendor performance for Manager’s review.

Organize all sampling requests

Immediately report quality and food safety issues to the QA Manager.

Schedule the timely reading and reporting of microbiological data

Review in-process values for customer specification compliance on a daily basis.

Document and analyze internal QC deviations.

Monitor and audit all lab documentation for completeness and legibility.

Ensure the understanding of quality and food safety systems is obtained by all QCI’s.

Update QCI schedule and shift duties.

On-going, in process verification of QC lab and plant responsibilities.

Be responsible for training QC personnel on lab equipment and QC procedures.

Assist with QC related projects.

Assist with customer, third party and regulatory audits.

Assist operation team with problem solving and troubleshooting.

Assist with any product recall.

Assist with other quality or food safety related activities as requested by the Quality Assurance Manager.

What you will bring: ​

Ability to read, analyze and interpret common scientific, regulatory, and technical literature.

Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community.

Effectively present information to senior management and operation personnel.

Effectively communicate and influence the adherence to Kerr’s quality and food safety system to all plant personnel.

Effectively schedule tasks and assignments to QC inspectors.

Ability to add, subtracts, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to read and interpret an analytical balance.

Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Apply mathematical operations to such tasks as frequency distribution, determination test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis

Ability to define problems, collect data, establish facts, interpret concrete variables and draw valid conclusions.
 

Who you are:

Bachelor of Science degree in Food Science, Chemistry, or related field or at least 4 years of QA or QC supervision experience.

QA/QC experience

SQF Practitioner Certification

HACCP Certification

Push to continually drive personal and organizational results, take educated risks on business opportunities and benchmark external best practices to outperform the competition.

Create a talent culture founded on a strong conviction that superior talent delivers superior results; scout to find the best people, drive performance, coach transparently, and build strong teams globally.

Regularly identify areas that can be improved and constructively propose new solutions that increase value and improve business performance; as well as explore multiple possibilities for tackling challenges, think “out of the box” to determine the best solution.

Proactively seek to improve knowledge of our customers, their markets and business to ensure plan delivery.

Challenge the status quo and promote bold thinking in order to create value.

Why Join Ingredion?   

Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy: 

Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success.

Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being. 

Flexible Work Arrangements – We value flexibility to support you both professionally and personally.

Career Growth – Learning, training, and development opportunities, including tuition reimbursement.

Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally. 

Employee Discount Program – Provides exclusive discounts on everyday products, services, and travel.

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We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

Relocation Available:

Pay Range:

This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).

Incentive Compensation:

As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.

Benefits:

Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.