**Job Description :** **Quality Assurance Technician (12 Month Fixed-term contract)** **About the role** As a member of the Governance Team your role will be to support the implementation and monitoring of food safety, quality, and hygiene programs across the production site. This role ensures that all products are manufactured in compliance with regulatory requirements, internal standards, and customer expectations, while promoting a strong culture of Good Manufacturing Practices (GMP) and continuous improvement. **What will you bring to the table?** **Qualifications:** + Science degree in Analytical Chemistry or Related Discipline, or Food Technology, ideal but not required + Quality Control experience preferred in a manufacturing environment, with process control or food/beverage analysis experience + Previous experience with analytical test equipment is preferred, i.e. DMA, Acidity Testers, Brix, pH/Conductivity + Previous experience with packaging material quality control + Root Cause Problem Solving skills + Team and customer orientated + Ability to prioritise and meet deadlines + PC skills and in experience with using SAP + Familiarity with HACCP, GMP, Quality systems, and food safety guidelines Working knowledge of SAP, or any Electronic Quality Management System **Key Responsibilities** **Quality Control** + At all times adhere to Diageo health and safety, environmental and food safety standards, and work to all applicable legislative procedures. + Conduct relevant routine process control and analytical testing of in-process materials and finished products to ensure compliance to company specifications and record and report as required + Accurately perform test methods as documented, use, maintain and perform routine calibration of laboratory equipment + Identify and isolate non-conforming materials or products and follow through to ensure corrective and preventative action is taken **Problem Solving & Performance** + On the event fault finding and corrective actions + Input to 5Why problem solving on real time basis, working with all key areas of the work team (quality/trades/production) + Work with Operators and team leaders to play a proactive role in situational problem solving on shift. Fixing problems and finding solutions via RCPS + Review closure of actions from 5Ys raised + Input into Root cause analysis-Fishbone on recurring or major issues + Contribute and execute tasks in DMAIC Focused Improvement projects, lead projects where appropriate + Engage in start of shift meetings and performance-based team meetings to raise and address persistent performance issues. + Anticipate issues and be more proactive in approach + Perform Consumer/Customer complaints investigation **Food Safety and Good Manufacturing Practices** + Conduct line audits and process control monitoring to continuously improve housekeeping, safety, work practices and customer service, and performance + Support training activities to build operator awareness of quality and food safety procedures. + Verify effectiveness of cleaning and sanitation activities + Ensure compliance with personal hygiene, zoning, and cross-contamination controls within production areas. + Monitor pest control activities and escalate any risks to the QA team. + Maintain accurate and timely completion of quality records, checklists, and reports. + Support preparation for internal, and external certification audits. + Assist in maintaining up-to-date SOPs, work instructions, and quality forms. **What are the benefits?** We are an organisation that creates products that are part of celebrations, and our culture reflects this. At Diageo, you will have the ability to work flexibly to ensure you can unlock your own potential through creating bold plans and executing your vision. You will also be rewarded through competitive salary and monetary benefits including bonus, flexible leave entitlements and product allowance as well as being supported via non-monetary benefits including an industry leading parental leave policy, volunteering days and workplace giving, and subscriptions to mental health and fitness platforms. **Our commitment to inclusion and diversity:** We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. Flexibility is key to success in our business and many of our staff work flexibly in many ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying. **Worker Type :** Fixed Term Contract (Fixed Term) **Primary Location:** Huntingwood **Additional Locations :** **Job Posting Start Date :** 2025-09-22 With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world. Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of. With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential. **DRINKiQ** What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (https://www.drinkiq.com/en-gb/)