Job Location MEXICO CITY GENERAL OFFICE Job Description Quality Assurance Systems Leader + Position Type: Managerial + Location: Interlomas + Work Hours: Standard hours + Profile: Experience in Quality Assurance systems in leadership positions within the cosmetic industry (3+ years). Knowledge of NOM-259 is essential. + Start Date: As soon as possible + Accommodations: P&G is committed to providing accommodations to any applicant with a disability during the recruitment, assessment, and selection process. If you need an accommodation related to your disability in order to participate in the recruitment process, please click here (https://faq.pgwebtools.com/disability-accommodation-request/) to submit your request. If you require an accommodation for the assessment process: 1) submit your request, 2) do not complete either assessment until you have been contacted for documentation verification. Are you passionate about ensuring quality in production? Do you thrive in a collaborative environment where you can influence and lead? If so, this is the perfect job for you! + Job Overview: The Quality Assurance Systems Leader is responsible for implementing and overseeing Quality Systems with Contract Manufacturers, ensuring compliance with all regulatory requirements and addressing consumer/customer complaints. This role involves leading audits, oversight quality systems, continuous improvement and initiatives to maintain high-quality standards in production. + Key Responsibilities: + Implement and follow up on Quality Systems with Contract Manufacturers. + Review, approve, and monitor action plans related to quality non-conformances, including RCA/investigations. + Lead GAP analysis and resolution of consumer/customer complaints. + Ensure all regulatory requirements are met for products. + Attend and support Contract Manufacturers during external audits. + Execute the Internal Audit strategy to evaluate continuous improvement. + Review and follow up on action plan completions from internal and regulatory audits. + Support new initiatives to ensure compliance with Quality requirements. + Review and approve validation protocols and reports for new initiatives and technical projects. Job Qualifications Hard Skills: + Expertise in horizontal quality systems (e.g., Non-conformity, audits, Consumer Complaints, Shelf Quality, microbiology). + Knowledge of NOM-259 (Mexican regulation for cosmetics). + Knowledge of validation, records, change control, documents, SOPs, and laboratory. + Availability to travel to different locations to carry out their responsibilities. Soft Skills: + Strong communication skills for leading clear and influential conversations. + Ability to positively influence the behavior of individuals and organizations to achieve business results. + Strategic thinking to create win-win solutions and leverage risk management principles. Nice to Have Skills: + Familiarity with SAP and Veeva systems. Important Note for Candidates:Before submitting your application, we encourage you to review our Hiring Process and Assessment Information (https://www.pgcareers.com/mx/en/hiring-process) . Familiarizing yourself with this content will help you prepare for online assessments and enhance your chances of success. What We Offer: + Responsibilities from Day 1, allowing you to take ownership of your projects. + Continuous mentorship from passionate colleagues and formal training opportunities. + A dynamic and supportive work environment that promotes agility and work/life balance. + Flexibility in arranging your work schedule based on personal needs. + A competitive salary and benefits package. About Us:P&G serves consumers worldwide with a strong portfolio of trusted brands, including Always®, Ariel®, Crest®, Gillette®, Pampers®, and Tide®. Our community operates in approximately 70 countries. For more information about us and our brands, please visit www.pg.com.We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. We ensure reasonable accommodations for individuals with disabilities during the application or interview process. Please contact us to request accommodations. Job Schedule Full time Job Number R000143678 Job Segmentation Experienced Professionals