Restaurant Associates **Position Title: Quality Assurance Manager** **Salary: $100,000 - $110,000** **Other Forms of Compensation:** Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! **Voted Glassdoor's Employee Choice Awards** - _Best Places to Work,_ **This is R/A** **!** **Job Summary** We are seeking a highly organized and solutions-driven **Quality Assurance Manager** to support the daily operations of **Marcel** , a multi-faceted cultural dining destination where cuisine, hospitality, design, and precision intersect. This role is essential to maintaining the standards behind the scenes that allow the guest experience to feel effortless, refined, and consistently excellent. The Quality Assurance Manager serves as a **jack-of-all-trades operational leader** , overseeing facility readiness, food safety, sanitation, receiving, and maintenance across a complex, high-volume environment. This position requires hands-on involvement, sharp attention to detail, and the ability to move fluidly between departments while upholding the highest standards of safety, cleanliness, and organization. **What you’ll do:** + Oversee all food safety, sanitation, and quality assurance programs across kitchen, prep, storage, and service areas + Ensure full compliance with health department regulations, internal safety standards, and sanitation protocols + Supervise prep cooks and utility staff, ensuring proper procedures, cleanliness, and organization at all times + Manage receiving, inspection, and verification of all incoming product, ensuring accuracy, quality, and proper storage + Maintain detailed logs and documentation for sanitation, temperature controls, cleaning schedules, and inspections + Coordinate and oversee repairs, preventative maintenance, and facility needs across multiple outlets + Serve as the primary point of contact for facilities issues, troubleshooting and resolving problems proactively + Partner closely with culinary, service, and operations leadership to support smooth daily execution + Anticipate operational risks and address issues before they impact service or safety **What we’re looking for:** + 3 plus years of experience in quality assurance, facilities management, or operations within hospitality or foodservice + Strong working knowledge of food safety, sanitation, and health department compliance + Experience supervising prep, stewarding, or utility teams in a high-volume environment + Comfort working across multiple disciplines: facilities, safety, receiving, and operations + Highly organized, detail-driven, and proactive in identifying and solving problems + Ability to remain calm, practical, and solution-oriented in a fast-paced setting + Strong communication skills and the ability to work collaboratively across departments + Flexibility to work early mornings, nights, weekends, and holidays as operational needs require + ServSafe or equivalent food safety certification strongly preferred **Apply to Restaurant Associates today!** _Restaurant Associates is a member of Compass Group USA_ Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) **Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.** **Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.** **Associates at Restaurant Associates are offered many fantastic benefits.** + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) + Paid Parental Leave + Personal Leave **Applications are accepted on an ongoing basis.** **Restaurant Associates maintains a drug-free workplace.** Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_RA.pdf) or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_RA.pdf **Req ID:** 1499480 Restaurant Associates Michael Abbey [[req_classification]]