Welcome page Returning Candidate? Log back in! Quality Assurance Manager Job Locations US-IN-MARION ID 2025-169222 Line of Business ResCare Community Living Position Type Full-Time Pay Min USD $55,000.00/Yr. Pay Max USD $60,000.00/Yr. Our Company

ResCare Community Living

Overview

The Quality Assurance Manager (QAM) position is focused on maintaining local compliance with State, Federal and BrightSpring Health requirements. The QAM provides leadership oversight to operations in meeting goals and ensure safety and satisfaction for individuals supported. The QAM will work with local programs within your region to develop, coordinate, implement, and monitor quality assurance initiatives and training programs to ensure the delivery of high quality supports to the people and organizations we serve. Quality Assurance Managers play an integral part in ensuring operations meet regulatory and contractual compliance and maintain integrity of documentation to support service delivery.

Responsibilities Conducts quality assurance and operational reviews, generate reports, and identify desirable corrective and preventative actionsCreates and distributes schedule for quality assurance checks and full audits to insure audits are completed on a consistent and timely basisMaintains current knowledge of area program regulatory and company requirements to ensure accurate quality assurance reviewFollows company procedure and practice for completing various program quality assessment auditsCompletes Utilization Reviews on a consistent and timely basisCompletes follow-up of Quality Assurance audits on a timely basisRequests and attends training to maintain current knowledge of area program regulatory and company requirements to ensure accurate quality assurance reviewProvides in-services for programmatic staff when requestedMaintains required training per company guidelines and policyEstablishes and maintains corrective action plans and follow up to ensure timely resolution of identifiedissuesCompletes other duties as assigned Qualifications Bachelor’s degreeExperience conducting quality assurance and continuous improvement activities preferredThree plus years’ experience in quality managementExcellent customer service skillsKnowledge or previous experience working in an office setting with computers, phones, and other related tasks About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit www.rescarecommunityliving.com. Follow us on Facebook and LinkedIn.
  Salary Range USD $55,000.00 - $60,000.00 / Year