Quality Assurance Manager Location: Paine, CL, 9540000 At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond! About the role: Plan, coordinate and direct the Quality Assurance Programs designed to comply with the procedures and policies established by Barry Callebaut Corporative, ensuring that the sanitary and food safety standards of the products produced at Barry Callebaut Chile are met, guaranteeing compliance and satisfaction of the quality and service expectations of our customers. Key responsibilities include: ● Ensure compliance with the Quality, Food Safety and Defense, Health and Regulatory Affairs policies and procedures required by the corporate, clients or regulatory agencies at the Chile plant. ● Ensure an appropriate and timely response to potential non-conformities or issues related to the Quality-Safety of the products manufactured and supplied by BC. ● Coordinate audit or inspection visits by clients or BC corporate personnel at the Chile plant. ● Maintain control of reliable suppliers. ● Responsible for Raw Material, Packaging Material, Product in Process or Finished Product out of specification that requires release. ● Establish and report performance indicators that show the results of the plant, both locally and corporately. ● Ensure that the Document Control System of the plants under their charge is functional, effective and up to date at all times. ● Ensure the implementation of functional, up-to-date HACCP equipment that executes the HACCP Plans for each product supplied by the plant. ● Integrate the Crisis Management Team and be responsible for the management and execution of eventual product recalls from the market due to Quality and/or Food Safety situations. ● Support in Process Control and Production activities. ● Promote constant participation in Continuous Improvement programs both in the area and in the plant, seeking efficiency in production processes, waste reduction, zero defects, etc. ● Provide technical support in matters related to the commercial area. ● Propose and follow up on projects for efficient use of resources in the plant. ● Responsible for spending and budget compliance in the area. ● Prevent all accidents, injuries and occupational diseases. ● Perform work safely and responsibly. ● Apply all legal and other requirements established by the organization ● Protect each other and our visitors, aiming to work in a safe, injury-free and healthy environment. ● Work to eliminate hazards and reduce occupational health and safety risks for any employee, contractor or visitor. ● Report risks identified in the facility using the established tools. ● Always perform tasks for which adequate training is received to safely perform their function. ● Perform their work in accordance with the work procedures, instructions, Job Risk Analysis (JRA), special Work Permits and One Point Lesson (LUP), considering all control measures established according to the hierarchy of controls; Elimination, Replacement , Engineering Control, Administrative Controls, Signage and Personal Protective Equipment. ● Report any occupational or process incident to your leadership immediately. ● It is our commitment to meet the quality and service expectations of our customers, as well as to comply with current regulations applicable to the food industry. ● Responsible for reporting any potential or real dangerous situation to their superior and the Quality department. About you: ● Food or Chemical Engineer, with degree in Quality System or equivalent. ● Excellent verbal and written communication in Spanish. ● Knowledge of unit operations in the food area. Sanitary design of plants. Functionality of ingredients. Management of operati onal and technical personnel, at least 5 years of experience in productive areas. ●Knowledge of procedures and interpretation of Physicochemical and Microbiological parameters in the operation of laboratories , desirable 3 years of experience in Quality areas ●Knowledge of Regulatory Systems FDA, SS, OSHA, etc. Quality Systems ISO, GFSI, Extensive experience in Food Safety processes (HACCP), Kosher, Organic etc. ● Management in audit management. ●Knowledge of the food market in general preferably focused on the confectionery and chocolate industry. ● High-level negotiation with clients and suppliers. Location:Paine At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth. If you want to learn more about Barry Callebaut, please find further information here. Were you missing anything in this job ad? Please share your feedback with us by clickinghere (https://app.talenthub.io/feedback/ad81b0fb66d2416990060452e7511e45?default\_lang=en) .