Quality Assurance Manager, eero B2B team
Amazon.com
We live in a connected world and WiFi has become a critical component to every home. eero
is the first product to deliver a whole home WiFi experience using mesh technology to make
sure you never have to worry about WiFi ever again. We believe deeply in providing the best connectivity experience possible for our customers. We are based in San Francisco, CA.
About the Role
The software QA team at eero is looking for an experienced quality assurance manager to lead and grow an existing team responsible for validating the quality, performance and stability of eero's software. This team performs full stack testing from the physical layer, feature level and WiFi performance testing. The measurements performed by this team are critical in guiding our new products and prioritizing our roadmap. This team works closely with the hardware, connectivity, and TPM teams for new product development, customer experience and product quality.The team is responsible for striking the right balance between automation and manual testing. As the manager, you will be asked to deliver a clear return on investment through clear improvements in product quality and development speed of supported teams.
eero is a small and lean team. This means you'll enjoy an outsized impact and the benefit of having many different responsibilities. All within a day you'll be planning for new hardware programs 24 months out, asking the team to reproduce high priority bug coming from the field, grooming the backlog of bugs without reproductions, syncing with stakeholders on upcoming projects, and of course helping test the product. This role has a wide breadth with many stakeholders which keeps it challenging and fun. This role and the team are based in Los Gatos, California.
Key job responsibilities
- Ensure eero ships performant and stable networking products that delights our customers.
- Monitor, drive and facilitate individual growth of your team's individual contributors.
- Balance and prioritize incoming requests while regularly delivering validation on tight timelines.
- Own and develop relationships with external partners and teams within Amazon.
- Build detailed schedules and technical requirements from high level product descriptions.
- Communicate status in an understandable way to a wide range of audiences including the eero executive team.
- Estimate delivery dates with confidence intervals based on the measured team velocity, remaining work, and projected new work.
- Identify, champion, and deliver the highest impact automation.
- Implement process improvements for both your own and surrounding teams.
- Provide hands on technical leadership to the team.
- Analyze performance and stability data from our testing and production populations to catch regressions and validate new features.
- Manage team budget, headcount projections, recruiting and continuous performance evaluations.
About the team
Interested in exploring career opportunities with eero? Visit our careers page to view all open positions:https://www.amazon.jobs/content/en/teams/devices-services/hardware-eero?country%5B%5D=US&keyword%5B%5D=eero
is the first product to deliver a whole home WiFi experience using mesh technology to make
sure you never have to worry about WiFi ever again. We believe deeply in providing the best connectivity experience possible for our customers. We are based in San Francisco, CA.
About the Role
The software QA team at eero is looking for an experienced quality assurance manager to lead and grow an existing team responsible for validating the quality, performance and stability of eero's software. This team performs full stack testing from the physical layer, feature level and WiFi performance testing. The measurements performed by this team are critical in guiding our new products and prioritizing our roadmap. This team works closely with the hardware, connectivity, and TPM teams for new product development, customer experience and product quality.The team is responsible for striking the right balance between automation and manual testing. As the manager, you will be asked to deliver a clear return on investment through clear improvements in product quality and development speed of supported teams.
eero is a small and lean team. This means you'll enjoy an outsized impact and the benefit of having many different responsibilities. All within a day you'll be planning for new hardware programs 24 months out, asking the team to reproduce high priority bug coming from the field, grooming the backlog of bugs without reproductions, syncing with stakeholders on upcoming projects, and of course helping test the product. This role has a wide breadth with many stakeholders which keeps it challenging and fun. This role and the team are based in Los Gatos, California.
Key job responsibilities
- Ensure eero ships performant and stable networking products that delights our customers.
- Monitor, drive and facilitate individual growth of your team's individual contributors.
- Balance and prioritize incoming requests while regularly delivering validation on tight timelines.
- Own and develop relationships with external partners and teams within Amazon.
- Build detailed schedules and technical requirements from high level product descriptions.
- Communicate status in an understandable way to a wide range of audiences including the eero executive team.
- Estimate delivery dates with confidence intervals based on the measured team velocity, remaining work, and projected new work.
- Identify, champion, and deliver the highest impact automation.
- Implement process improvements for both your own and surrounding teams.
- Provide hands on technical leadership to the team.
- Analyze performance and stability data from our testing and production populations to catch regressions and validate new features.
- Manage team budget, headcount projections, recruiting and continuous performance evaluations.
About the team
Interested in exploring career opportunities with eero? Visit our careers page to view all open positions:https://www.amazon.jobs/content/en/teams/devices-services/hardware-eero?country%5B%5D=US&keyword%5B%5D=eero
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