About Ingredion:

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

TITLE: Quality Assurance Lead

LOCATION: Bedford Park, IL (Argo Plant)

REPORTS TO:  Quality Assurance Manager 
Workplace Type: Onsite
 

Ingredion is hiring a Quality Assurance Lead to provide leadership and pharmaceutical expertise to the Quality Assurance unit overseeing the Quality Management of an Active Pharmaceutical Ingredient (API) manufacturing process. The Quality Lead will manage the batch record review/product, change management, OOS/Deviation in the API, and other high-risk areas to meet the Argo Plant’s safety, quality, cost, and customer delivery goals.  The Lead will also serve on task forces, cross-functional teams, and committees as needed.

What you will do:

Maintaining current working knowledge of Quality Management practices (HACCP, FSSC 22000, Kosher, Halal, etc.) and champion the establishment of best practices at manufacturing facilities.

Regularly delivering Quality KPI performance (FPC, COPQ, Audit, etc.).

Utilizing knowledge of the market, environment, health, safety, and regulations to ensure that company products and processes comply.

Engaging the customer/supplier directly; fulfilling requests based on customer/supplier and Ingredion requirements.

Leading customer experience at the Argo plant - coordinating complaint investigations alongside Operations and developing written reports for customer responses.

Coordination of customer and internal audit programs to ensure the successful completion of all requirements. Utilizing communication and technical knowledge to lead customer audits on-site and draft audit responses.

Supporting hygiene and sanitation execution and compliance.

Responsible for the delivery of customer experience KPI, customer complaint analysis, implementing corrective action plans to achieve sustainable solutions, and effectively organizing and conducting customer audits at the plant site.

Identify and leverage opportunities to streamline the workforce to drive synergies, reducing costs, and increasing efficiency.

Developing testing standards and processes by product/channel, including Customer quality, Supplier quality, Toller quality.

Who you are:

BS or MS Degree in a technical field.

Certificates for lead auditing and/or HACCP/HARPC training. (preferable).

Minimum of 5 years' experience within the Food Industry.

Experience with GFSI requirements, FSSC 22000 preferred.

Excellent problem-solving and communication skills.

Basic understanding of Six Sigma, SPC, and Lean Manufacturing principles.

Sound technical ability and experience.

Leader of knowledge and experience with food safety, HACCP, and hygiene programs.

Experience with SAP (preferable).

What you will bring:

Well-organized and team-oriented with strong leadership abilities.

Ability to effect change through persuasion and good communication.

Ability to deliver results in a very challenging and fast-paced environment.

Analytical, critical thinking and problem-solving skills.

Project management skills, including multi-tasking and time management.

Ability to lead a team and work as a team member with a variety of people at all levels within the organization.

Self-starter with a strong work ethic.

Ability to deal with ambiguity.

High level of integrity and sincerity.

Proactive and innovative with a strong will to succeed.

Solid understanding of basic business principles.

Why Join Ingredion?   

Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy: 

Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success.

Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being. 

Flexible Work Arrangements – We value flexibility to support you both professionally and personally.

Career Growth – Learning, training, and development opportunities, including tuition reimbursement.

Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally. 

Employee Discount Program – Provides exclusive discounts on everyday products, services, and travel.

#LI-JV1 #LI-ONSITE

We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey.

Relocation Available:

Yes, Within Country

Pay Range:

$84,400.00-$112,533.33 Annual

This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).

Incentive Compensation:

As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.

Benefits:

Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.