The Opportunity:
You will support the quality management function of the marketing technology stack and related system integrations to enhance lead generation activities for the Private Client Group (PCG). It involves overseeing the quality of the technology/services that we produce, including developing quality standards, conducting tests and identifying issues.
The Quality Assurance Analyst will report directly to the Marketing Technology Team Leader and will support website testing efforts spanning performance, UX/UI automation, and data analysis. You will use a variety of tools, including Ghost Inspector, Puppeteer, TestComplete, or Selenium for automation and testing QA; PageSpeed Insights, Pingdom, mPulse, and Lighthouse for performance analysis QC; and Tealium and Google Analytics for analytics and tag management QA/QC.
The Day-to-Day:
Oversee assigned complex tasks to completionPrepare and implement quality assurance policies and proceduresIdentifying potential process improvements, recommending solutions, helps develop and implement proposed solutions/tools to improve the efficiency of the departmentCoordinate and manage processes for routine inspection and quality tests within the QA programIdentify and resolve workflow and production issuesSupport MarTech leadership in regular updates, reports on the QA program performance and tech stack for the broader Marketing Dept.Train and mentor junior employees on use and application of QA toolsAdditional responsibilities may include:Capture and document QA requirements for system enhancements or new technologiesInvestigate issues related to existing systems and technologiesEnsure that standards and regulations are observedDocument quality assurance activities and create audit reportsCoordinating/communicating across technical teams and partnersCreate QA training materials and operating manualsYour Qualifications:
Bachelor's degree or equivalent combination of education and experience required3+ years of relevant experience in software testing or equivalent; website performance testingExperience with HTML/CSS/JS and chrome browser extensions: Omnibug, Tag Explorer or DataSlayerDeveloper tool and assertion testing frameworks like Jest, Mocha or Chai will be beneficial in the success of this positionSitecore, Confluence and Ghost Inspector are preferredAbility to analyze various situations and develop recommendationsRelevant training or certifications in quality assurance preferredWhy Fisher Investments:
We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:
100% paid medical, dental and vision premiums for you and your qualifying dependentsA 50% 401(k) match, up to the IRS maximum20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder careThis is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER
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