Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Main mission

Ensure that all activities within the HW Engineering team adhere to rigorous quality standards, established processes, and regulatory compliance requirements. This role will focus on continuous improvement initiatives, audit coordination, process documentation, and compliance monitoring to uphold the highest standards of quality and reliability in our hardware products.

Additionally, the role will ensure that integrated systems meet various certification requirements at country, regional, or global levels.

Specific responsibilities

Develop, implement, and maintain quality assurance protocols and procedures for hardware engineering projectsConduct regular audits of engineering processes and products to ensure compliance with internal and external quality standardsAnalyze and report on quality metrics, identifying trends and areas for improvementFacilitate root cause analysis and corrective action plans for identified quality issuesDesign and document standard operating procedures (SOPs) and best practices for hardware engineering processesLead process improvement initiatives and foster a culture of continuous improvement within the teamConduct training sessions to ensure engineering team members master the quality and process standardsEnsure hardware development and production processes comply with relevant industry standards and regulationsStay up-to-date with changes in compliance requirements and communicate these to the engineering teamDevelop and maintain a compliance matrix, mapping regulations to internal processes and controlsCoordinate with regulatory bodies during audits and inspections, providing necessary documentation and supportResearch and understand various certification requirements relevant to the Integrated Systems at different country, regional, and global levelsDevelop and maintain a certification plan, ensuring all necessary certifications are obtained and maintainedCollaborate with certification bodies and ensure all certification documentation is accurate and up-to-dateMonitor compliance with certification requirements and address any issues that ariseMaintain comprehensive records of quality assurance activities, audits, corrective actions, and compliance-related documentationPrepare reports for management on quality performance and areas for improvementCollaborate with cross-functional teams to ensure seamless integration of quality and compliance requirements throughout the product lifecycle

Qualifications

Education

Bachelor’s or advanced degree in Engineering, Quality Assurance, or a related field

Experience Level

Proven experience (7+ years) in a Quality, Process or Compliance Role within an engineering environment, particularly in industries such as aerospace, defense, telecommunications, or automotive.

Hands-on experience with hardware certification processes and regulatory compliance is a must

Competences:

Technical / functional skills:Strong understanding of quality assurance methodologies, industry standards, regulatory requirements, and certification processesin quality management software and toolsFamiliarity with certification processes and compliance standards (e.g., ISO 9001, AS9100, CE Marking, FCC, etc.) is criticalHands-on experience in conducting audits and managing compliance documentation. Being able to interact with regulatory bodies and prepare for inspections is essentialProven track record in driving continuous improvement initiatives within engineering teams. Experience with root cause analysis, implementing corrective actions, and process optimizationProficiency in creating process maps and models to visualize current and future state processesAbility to document processes clearly and comprehensively, creating Standard Operating Procedures (SOPs) and other necessary documentation to ensure consistency and complianceAbility to identify, assess, and mitigate risks associated with process changes. Experience with risk management frameworks and tools (e.g., FMEA)Skills in setting key performance indicators (KPIs) and metrics to monitor process performance and effectiveness. Experience with dashboards and reporting toolsExcellent problem-solving skills and ability to work efficiently in a dynamic environmentEffective communication skills to collaborate with diverse teams and stakeholdersAbility to manage multiple tasks concurrentlyAbility to work collaboratively in a dynamic, fast-paced environmentFluent English (written and spoken)

Behavioral skills

Open-mindedness

Team player

Ability to manage priorities

Ability to work under pressure

Openness to cultural diversity

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!