**Company Overview** Req ID: 360244 NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a team member to join our team in Toronto, Ontario (CA-ON), Canada (CA). Once You Are Here, You Will: + Lead quality engineering delivery across multiple programs, ensuring adherence to standards, timelines, and business objectives. + Serve as the primary contact for cross-team and client communication, aligning priorities, resolving risks, and maintaining delivery transparency. + Define and execute QE strategies, measurable outcomes, and milestones to ensure consistent, high-quality results across teams. + Develop realistic delivery plans and resource strategies, balancing capacity, scope, and dependencies. + Drive adoption of automation-first, contract-first, and AI-augmented testing practices across all engagements. + Guide QE Leads in scoping, estimating, and planning testing efforts, optimizing automation frameworks and tool usage. + Oversee implementation of test management, defect tracking, and reporting processes for visibility and accountability. + Champion process improvement, test maturity assessments, and quality metrics to enhance efficiency and reliability. + Collaborate with engineering and product leaders to define and monitor SLOs, SLIs, and SLAs for performance and resilience. + Lead teams in building scalable automation pipelines integrated with CI/CD environments and modern test frameworks. + Encourage use of simulator-based, IoT, and containerized testing for scalable, real-world validation. + Direct performance, reliability, and chaos testing to validate system stability under load and fault conditions. + Build and maintain client relationships, managing escalations and ensuring satisfaction through proactive communication. + Identify new QE opportunities, consulting initiatives, and innovation areas to expand delivery impact. + Mentor QE leads and engineers through regular coaching, feedback, and development sessions to build technical and leadership capability. + Foster a culture of innovation, accountability, and continuous improvement across quality teams. + Partner with leadership on practice development, hiring, and strategic planning for long-term QE excellence. **Required Skills** + 5 years in software testing and automation, including 3 years in leadership or delivery management roles. + Proven experience in multi-team QE delivery and strategic planning for large-scale engagements. + Strong understanding of IoT and simulator-based validation or distributed systems testing. + Expertise in test automation frameworks, CI/CD integration, and quality strategy implementation. + Hands-on programming or scripting experience in TypeScript, JavaScript, Java, Python, or C#. + Experience with performance, load, and chaos testing tools (JMeter, k6, Gremlin, LitmusChaos). + Working knowledge of observability platforms (Grafana, Prometheus, ELK, Splunk). + Familiarity with contract-first testing (OpenAPI, AsyncAPI, JSON Schema). + Proficiency in version control, branching strategies, and automated quality gates. + Proven ability to mentor and scale cross-functional QE teams effectively. **Preferred Skills** + Background in IoT or device simulation frameworks, containerized test environments, or virtualization. + Experience leading teams in AI-augmented and simulator-driven testing. + Knowledge of Infrastructure-as-Code and GitOps (Terraform, Helm) for environment provisioning. + Strong consulting and stakeholder management experience at the executive level. + Familiarity with responsible AI governance and best practices for enterprise AI adoption. + Experience with chaos engineering, security validation, and long-duration reliability testing. **Ideal Mindset** + Strategic Leader: Translates business goals into measurable quality outcomes. + Automation & AI Advocate: Champions automation-first and AI-enabled testing practices. + Simulator-Driven Innovator: Expands coverage through simulated and virtualized testing. + Data-Driven Decision Maker: Uses analytics and metrics to guide improvement. + Collaborative Influencer: Builds trust across engineering, product, and client teams. + Mentor & Enabler: Develops people through guidance, empowerment, and accountability. + Continuous Learner: Evolves with new technologies in automation, AI, and distributed systems. **AI & Modern Development** + Lead the adoption of AI-powered tools and frameworks (GitHub Copilot, Claude Code, etc.) to improve test design, maintenance, and coverage. + Mentor teams on effective and responsible AI usage, ensuring compliance with organizational standards. + Promote AI-driven test generation, self-healing automation, and contextual automation using MCP (Model Context Protocol) servers. + Integrate AI and ML insights into testing dashboards for predictive defect detection and intelligent analytics. + Drive continuous innovation through AI-augmented and simulator-enhanced QE practices, improving velocity, reliability, and scalability. **About NTT DATA** NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .