Job Description The QC Manager/Training Manager is responsible for continuous improvement, collaboration and operational excellence of the transaction monitoring team. This role is focused on quality control of completed casework to ensure the AML team leaders are effectively implementing uniform Quality Assurance standards across their respective teams. You will be enabling the teams strategic vision by designing and developing ongoing training, measuring program success, and soliciting feedback for future iterations. A critical part of your job will be to monitor and inspect alert assessment case investigations to identify defects, errors, or deviations from quality assurance requirements. *The QC Manager/Training Manager must successfully complete 30 case investigations (FWE) within their first 30 days, post training, before transitioning fully into a QC/Training capacity. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Experience in one, or more, of the following including but not limited to: Process Improvement, GAP Analysis, Internal Audit, Quality Control, Quality Assurance, or risk control self-assessment (RCSA). 2+ years of experience within the financial Crimes Compliance which may include Anti-Money Laundering (AML), financial crime investigations, law enforcement, Counter-Terrorist Financing (CTF), Anti-Bribery & Corruption (ABC), Bank Secrecy Act (BSA), US PATRIOT Act, or fraud. Previous employment with FinCEN, SEC, FINRA, OCC, or attorneys with relevant financial experience may also be considered. Alternatively, individuals with bachelor’s degree in one of the following fields of study: Justice Studies, English, Journalism, Finance, Accounting, Statistics, or other fields involving intensive research, writing, or data analysis with exposure to financial crimes compliance may also be considered. Proven track record of successfully managing complex projects with multiple stakeholders and delivering high-quality results within deadlines. Strong analytical and problem-solving skills, with the ability to identify training needs, evaluate training effectiveness, and recommend improvements. Ability to work independently and as part of a team, with a high level of self-motivation and accountability. Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines. Experience working with outsourced partners in deploying training and managing training performance globally.