Insight Global is looking for a QC Specialist who will be responsible for supporting quality control efforts for Consumer Lending. Performs daily and monthly reviews of quality control reports and informs management of results. Reconciles Consumer lending related vendor invoices. Performs equity servicing functions to include subordination requests, payoffs and certificates of satisfaction. Ensures Virginia Credit Union is listed as lien holder on titles securing VACU debt for both vehicle loans and home equity lines/loans. Responsible for all phases of the title administration process. Promotes quality service and teamwork among other employees and ensures appropriate measures are taken that corrections are made to quality control findings. Provides information to third parties as requested regarding members’ information on their vehicle titles, Guaranteed Asset Protection (GAP) insurance, Major Mechanical Protection (MMP) warranty coverage, CUNA insurance, etc. Receives, documents, answers and responds by telephone or in writing to inquiries regarding claims. The pay rate for this role is $28-32hr depending on skillset.

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