Job Description We are seeking an Intermediate QA Specialist with Technical Writing expertise to join our team. This role combines manual quality assurance testing with technical documentation responsibilities, including API documentation. The ideal candidate is detail-oriented, highly organized, and able to translate complex technical concepts into clear, user-friendly documentation with a background in Quality Assurance as well. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements o 3-5 years in QA and technical writing roles. o Proven experience in API documentation and manual/automated testing methodologies • Knowledge of Sequence Diagrams for API design or designing complex workflows o Familiarity with RESTful APIs and tools like Postman or Swagger. o Experience with Agile/Scrum methodologies. o Postman, SQL, Decisions platform (UI platform) o Bachelor’s degree in Computer Science, Information Technology, or related field. o Basic coding skills (Java, Python, or JavaScript). • Experience with automation frameworks (Selenium, Cypress). • Familiarity with cloud platforms (AWS, GCP, Azure). • Experience in telco is preferred