**Job Description** **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager. **How you will contribute** You will support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management. **What you will bring** A desire to drive your future and accelerate your career and the following experience and knowledge: + Relevant experience in a laboratory. + Working efficiently on a team + Flexibility and adaptability to meet customer/business requirements + Attending to detail and following written instructions + Communicating effectively, verbally and in writing + Project management and working on multiple activities at the same time + MS office applications Reporting to: QA Manager **GENERAL JOB SCOPE** Responsible for Quality Management system, Quality Operation and Supplier Management. **MAIN RESPONSIBILITIES** • Prepare records and documents to welcome audit teams both External (FSSC 22k , HALAL, …) and Internal (~1-2 per year for External, Internal audit is on demand) • HACCP document control: coordinate with cross-functional teams for every change from HACCP Plans; update HACCP annual; make plans and arrange HACCP verification yearly • Ensure corrective actions are undertaken to address non-conformities found • Quality document control: verify active document on Quality system; update new policy, new regulation, … • Hold quarterly quality audit with the plant lead team. • Work on Continuous Quality improvement projects. • Ensure all quality procedures and SOP execution on the shop floor. • Investigation & CAPA for Consumer & customer complaint, Quality incident. • Work with raw pack material supplier to ensure correct CAPA & no repeat same issue • Improve top supplier performance • Understand and implement IL6S (Integrated Lean Six Sigma) methodology • All other duties as required **JOB REQUIREMENTS** • Bachelor's degree in Food Technology, Biotechnology, Micro-Technology, Chemical or other relevant majors • At least 4 years of experience in similar roles • Good command of English (Proficiency in 4 skills) • Microsoft Office proficiency (Excel, PowerPoint, Word) • Good communication, teamwork, leadership skills and well-organized • Understand well IL6S standard, QA Standards in Food industry **Number of Openings Available** 1 No Relocation support available **Business Unit Summary** **Headquartered in Singapore, Mondelēz International’s Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam. Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco. Mondelēz International in the AMEA region is the proud maker of global and local iconic brands such as** **_Oreo_** **and** **_belVita_** **biscuits,** **_Kinh Do_** **mooncakes,** **_Cadbury, Cadbury Dairy Milk_** **and** **_Milka_** **chocolate,** **_Halls_** **candy,** **_Stride_** **gum,** **_Tang_** **powdered beverage and** **_Philadelphia_** **cheese. We are also proud to be named a Top Employer in many of our markets.** Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. **Job Type** Regular Supply Chain Quality Assurance Product Quality, Safety and Compliance At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity! Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.