Job Summary:

Senior Engineer – Quality AssuranceLocation: Athens, Greece (Hybrid)Division: Ticketmaster Sport International EngineeringContract Terms: FulltimeTHE TEAMTicketmaster Sport is the global leader in sports ticketing. From the smallest clubs to the biggest leagues and tournaments, we are trusted as their ticketing partner.You will be joining the Ticketmaster Sports International Engineering division which is dedicated to the creation and maintenance of industry standard ticketing software solutions. Our software is relied upon by our clients to manage and sell their substantial ticketing inventories. Our clients include some of the highest profile clubs and organizations in sport. Reliability, quality, and performance are expected by our clients.We provide an extensive catalogue of hosted services including back-office tooling, public-facing web sales channels, and other services and APIs. The team you will join is closely involved in all these areas.The Ticketmaster Sports International Engineering division comprises distributed software development teams working together in a highly collaborative environment. You will be joining our engineering team based in Athens, Greece.  THE JOBYou will be joining Sports-XT development team as a Senior Quality Engineer.At Sport-XT development team we support sports events, tournaments, shows and live performances, while connecting more passionate fans to these events. As a global and growing business, we can truly offer a world of opportunities to expand skills and develop a career. This team is responsible for the development and optimization of a complete ticketing web platform used in multiple countries around the world.There is a tremendous opportunity for you to make a difference. We are looking for Quality Assurance engineer who can help us drive our platform forward from a quality assurance point of view, as well as act as a mentor for more junior members of the team. You will be working very closely with the team lead to ensure the quality of our software and to assist in the planning and decision-making process.Apart from standard manual testing activities you will help improve our automated test suites, as well as be involved with performance testing. In essence, your job will be to ensure our software solutions are of the highest quality, robustness, and performance.WHAT YOU WILL BE DOINGDevelop, maintain, and execute manual testcases and automated test scripts for web and API-based applications.Design and architect modular and reusable testing solutions.Create comprehensive test plans, test strategies, and test reports to ensure product quality.Perform functional, regression, integration, smoke and performance testing.Identify, document, and track software defects using bug tracking tools like JIRA.Participate in sprint planning, daily stand-ups, and retrospectives as part of Agile team.Build and maintain robust test automation frameworks using Selenium WebDriver, Playwright, Cypress.Working collaboratively with a team of like-minded people to design and deliver software solutions in an agile environment.Review defects raised by business stakeholders and update for accuracy as necessary.Operating effectively within an organization with teams spread across the globe.Working effectively within a dynamic team environment to define and advocate for QA standards and best practices to ensure the highest level of quality.Provide guidance and mentorship to junior QA engineers, as needed.TECHNICAL SKILLSMust have:5+ years experience in software quality assurance with hands-on experience in manual testing.Hands-on experience in developing regression and functional test-plans, managing defects.Solid understanding of SDLC, STLC and Agile methodologies.Experience testing RESTful APIs using tools like Postman and Rest Assured.Be proficient working with relational databases such as MSSQL or other relational databases.An understanding of Web protocols and standards (e.g. HTTP, REST).Excellent analytical and problem-solving skills.Strong communication skills and ability to work collaboratively in a Global team.Experience with test repository tools like TestRail.Familiarity with build tools (e.g. GitLab, Jenkins).Nice to have:Experience in one or more automation tools. (e.g., Selenium, Cypress, Junit, Playwright).Knowledge of JAVA and OOPS concepts.Experience in performance testing tools like JMeter and Gatling.Experience with version control systems like GIT.Testing enterprise applications deployed to cloud environments such as AWS.Familiarity with service-oriented systems.Experience with application deployment tools like Octopus.YOU (BEHAVIOURAL SKILLS)Excellent communication and interpersonal skills.We work with people all over the Globe using English as a shared language.As a senior engineer you will be expected to help managers make decisions by describing problems and proposing solutions.To be able to respond positively to challenge.Excellent problem-solving skills.Desire to take on responsibility and to grow as a quality assurance software engineer.Enthusiasm for technology and a desire to communicate that to your fellow team members.The ability to pick up any ad-hoc technology and run with it.Continuous curiosity for new technologies on the horizon.LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

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