QA/QC Product Supervisor
Nestle
Foods you love. Brands you trust. And a career that empowers you to grow.
At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.
Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.
_This position is not eligible for Visa Sponsorship._
Position Summary:
Ensures incoming finished product compliance with Nestlé Quality Systems and Standards and other regulatory governances. Supervises and directs the daily activities of the Inventory and Quality Control Technicians by scheduling and assigning workloads, and maintains close rapport with DC Operations to identify, solve and prevent problems affecting quality and Inventory. Leads quality and inventory activities and provides supervision and training of warehouse employees. Supports all aspects around quality assurance programs, cold chain initiatives and implementing corrective and preventative action as needed.
Job Responsibilities:
OPERATIONAL TASKS
+ Monitors Quality and Inventory processes and procedures to ensure effectiveness and continuous improvement.
+ Manages relationships with internal/external customers, suppliers, colleagues, and support services to ensure achievement of targets.
+ Communicates standards and processes and trains site personnel on inventory/quality programs and best practices.
+ Serve as a liaison between local management, associated third party (3PL) warehouses and corporate quality, finance, and planning
+ Support corporate and DC-driven initiatives.
+ Performs other duties as assigned.
QUALITY
+ Conducts in-house and quality audits in line with the Nestlé Quality Assurance Program.
+ Ensures compliance for Nestlé Quality Standards and General Instructions.
+ Direct the coordination of product recalls HACCP and product holds in accordance to Nestlé policy.
+ Processing Non-Conforming Material -- specifically blocking / unblocking/ and salvage holds per QA-issued COS, aged stock reports, process donations, and product destruction.
+ Follow up on outstanding quality holds to expedite corrective action and final disposition. Includes all hold types, misc receipts, customer returns, aged stock issues, etc.
+ Perform Daily/Weekly/Monthly QMS tasks and audits-examples - Inbound and outbound compliance, master sanitation and temperature monitoring.
+ Maintains compliance to existing quality systems, identifies gaps and implements corrective actions. as it relates to seal breaches, housekeeping, sanitation, pest control, etc.
+ Perform and/or coordinate various QA Projects as required - such as special re-inspection, sampling or sorting operations.
+ Assist with external audits by FDA, USDA, etc.
INVENTORY CONTROL
+ Monitor open return/refusal transactions to ensure order closure.
+ Support Operations team to ensure customer and STO orders are received into the Warehouse Management System timely and accurately.
+ Coordinate with site and carry out physical inventory at warehouses. Reconcile inventory, report results, create improvement action plans, and ensure lot level integrity is in place.
+ Champion and manage the development and updating of files and reports such as the Sync Report to ensure differences/mismatch issues are resolved for batch /lot/pallet/quantity/holds.
+ Proactive problem solving by consistently tracking, trending, and analyzing relevant data.
**REQUIREMENTS AND MINIMUM EDUCATION LEVEL:**
+ B.S. Degree in Food Science, Quality, Warehouse Management, Supply Chain or other related field, or equivalent combination of education and/or experience.
**EXPERIENCE:**
+ 1-3 years Supervisory/Leadership experience preferred.
+ 3-5 years in CPG or food industry preferred.
+ Minimum of 3 years experience in QA/QC and or Inventory Control preferred
+ Knowledge of continuous improvement.
**SKILLS:**
+ Must have excellent verbal and written communication skills, proven planning and organizing skills, leadership, teamwork, and influencing or collaboration skills.
+ Must be able to manage multiple assignments.
+ Must be able to perform in a demanding, fast-paced environment.
+ Must have strong problem-solving and analytical skills.
+ Must be proficient with computer systems, personal computers, and spreadsheet software (Microsoft Office, etc.) and Warehouse Management Systems.
+ Proficiency in SAP/GLOBE systems is preferred.
The approximate salary pay for this position is $85,000 to $110,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.
Nestle offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefits packages may vary depending on the position. Learn more at Nestle in the US Benefits | Nestlé Careers (nestlejobs.com) (https://www.nestlejobs.com/nestle-in-the-us-benefits)
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It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
This position is not eligible for Visa Sponsorship.
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.
Job Requisition: 363933
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