The Opportunity

 

 

The role is based at the JLR Panapakkam Plant (Tamil Nadu), reporting to JLR Operations Manager and liaising with UK PVT, Engineering & Change Management counterparts. Responsible for supporting and communicating all Engineering related activities including change management, within the Panapakkam Manufacturing Plant, across all vehicle carlines and all engineering functions for both new launch and steady state operations.

Leading and overseeing all Engineering related activities ensuring compliance with engineering standards. Support Steady state production and New Model launches with potential Design issues, using robust problem-solving techniques.

Liaise closely with manufacturing team (JLR and TMPVL) and JLR Global manufacturing sites for any Design related issues, effective change management.

 

 

Key Performance Indicators

Key Accountabilities and Responsibilities

New Launch: Develop and deliver warranty campaign fresh eyes review along with stakeholders Drive design issues during launch phase & liase with UK PVT team to ensure robust containments, RCA & PCA within desired timeline Prepare fresh eyes audit deck and report out status to management Provide timely resolutions & approvals for Temporary deviation & In-Process containments. Steady State Production: Ensure 3 MIS warranty R/1000 is within targets & all issues are allocated to the projects Ensure design issues contribution in rejection Cost/Car & Parts/Car metrics are within targets All customer complaints have robust containment in place within 24 hrs Drive Temporary deviation & In-Process containments for permanent resolutions with various stakeholders Timely review & approve design & BOM non-conformances as communicated by UK team

 

Manufacturing Quality support

Working directly with manufacturing teams to understand and communicate all issues arising during the manufacturing process to key stakeholders Driving projects within the UK teams to contain and fix any issues identified. Coaching in the use of clear and concise problem definitions and problem-solving tools to six sigma methodologies and ensuring adherence to standard processes and templates at all times. 

In Market Customer Warranty prevention

Analyse and report out on warranty issues relating to locally produced Vehicles Liaise with UK engineering teams to drive resolutions to customer quality, Engineering led projects. Update local Stakeholders on status of customer quality, Engineering led projects

Change Management

Work with UK Engineering teams to identify and understand applicable engineering changes Assist Local manufacturing teams to understand all engineering changes and how they affect plant Raise local temporary engineering deviations when required Approve temporary engineering deviations as required Check for new UK engineering team led temporary engineering deviations that affect India Manage India specific temporary engineering deviations to ensure they are live and authorised Ensure all local engineering deviations are understood and agreed with UK engineering teams

 

Key Interactions

 

The role requires significant co-ordination and cross functional working with Internal stakeholders and JLR UK teams such as PVT, Product Design, Supplier Quality, Manufacturing Engineering & Plant Quality Daily & periodic reviews with Operations Manager JLR Panapakkam

 

Knowledge, Skills and Experience

 Hard Skills:

Bachelor’s degree in engineering (Mechanical/Production/Automobile). MBA or equivalent advanced degree is preferred 08-12 years of Vehicle PVT & Warranty, 3-5 years vehicle design experience is preferred Experience in Automotive industry specifically in vehicle assembly Proven people management, coaching, leadership and decision-making skills Strong Engineering design and development experience. Knowledge of Engineering and Launch processes Fully conversant with Manufacturing Quality standards Proven track record in delivering results on complex issues in pressurised environment. Experienced problem solver and strong advocate of 8D, DMAIC and problem-solving techniques Preferred work experience in vehicle integration

 

Soft Skills:

Ability to work independently and proactively, taking full ownership and responsibility for own work; fully invested in achieving a successful result. Excellent communication skills, with the ability to influence and collaborate at all levels of the organization. Good influencing and negotiation skills. Good Problem solving & analytical skills. Good command on English Language. Knowledge of local language (Tamil)

Organisation Chart

HEAD

JLR Operations, India

OPERATIONS MANAGER

JLR Operations - Panapakkam, Tamil Nadu

 

 

 

 

 

 

 

 

Apply Now Check Your Resume for Match

Upload your resume and our tool will compare it to the requirements for this job like recruiters do.

Check for Match