Work whereevery momentmattersEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkCharlotte Hungerford Hospital is a bed general acute care community hospital located in Torrington Connecticut that serves as a regional health care resource for the residents of Litchfield County and Northwest ConnecticutCHH offers personalized attention from an expert team of caregivers and physicians that utilize advanced technology and clinical partnerships in a convenient safe and comfortable patient environmentJob SummaryThe Public Safety Team Lead coordinates with Public Safety leadership to provide front line leadership and oversight for Public Safety operations on off shifts The Team Leader encourages and promotes a professional safe and secure environment for the hospital including its colleagues clinicians customers and visitors Assists with the performance of daily operational activities and compliance with department policies and procedures Coaches and mentors current and new colleagues to achieve daily performance expectationsmiddot Provides a timely response uses problem solving to take appropriate action to manage and investigate security incidents and hazardsmiddot Patrols and rounds facility to identify concerning activity safety concerns or other problems May be assigned to fixed areas to check credentials provide information or directions When assigned to mobile patrols operates vehicles in a safe manner complying with all traffic and safety rulesmiddot Shares information with other Public Safety Officers maintains accurate activity logs and completes reports and documentationmiddot As Team Leader partners with Leadership and other Public Safety Officers to ensure Public Safety Officers have access to and are informed about department standard operating procedures protocols policies and relevant changes Communicates on an ongoing basis dailyweekly with all Public Safety Officers to provide support and assistancemiddot Serves as a department liaison for CHH Directors and Managers that need to share information that is pertinent to their operationsmiddot Coaches and mentors current and new colleagues regarding department operations and job rolemiddot Provides professional customer service focused assistance to the HHC Community including patients visitors families colleagues clinicians physicians and the first responder community among othersmiddot Maintain current knowledge of instructions policies and procedures and performs work in accordance with these guidelinesmiddot Informs supervisor or other leadership of unusual situations and request additional assistance as neededmiddot Partners with law enforcement and other first responders when circumstances warrantmiddot Completes other duties as assignedWork whereevery momentmattersEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkCharlotte Hungerford Hospital is a bed general acute care community hospital located in Torrington Connecticut that serves as a regional health care resource for the residents of Litchfield County and Northwest ConnecticutCHH offers personalized attention from an expert team of caregivers and physicians that utilize advanced technology and clinical partnerships in a convenient safe and comfortable patient environmentJob SummaryThe Public Safety Team Lead coordinates with Public Safety leadership to provide front line leadership and oversight for Public Safety operations on off shifts The Team Leader encourages and promotes a professional safe and secure environment for the hospital including its colleagues clinicians customers and visitors Assists with the performance of daily operational activities and compliance with department policies and procedures Coaches and mentors current and new colleagues to achieve daily performance expectationsmiddot Provides a timely response uses problem solving to take appropriate action to manage and investigate security incidents and hazardsmiddot Patrols and rounds facility to identify concerning activity safety concerns or other problems May be assigned to fixed areas to check credentials provide information or directions When assigned to mobile patrols operates vehicles in a safe manner complying with all traffic and safety rulesmiddot Shares information with other Public Safety Officers maintains accurate activity logs and completes reports and documentationmiddot As Team Leader partners with Leadership and other Public Safety Officers to ensure Public Safety Officers have access to and are informed about department standard operating procedures protocols policies and relevant changes Communicates on an ongoing basis dailyweekly with all Public Safety Officers to provide support and assistancemiddot Serves as a department liaison for CHH Directors and Managers that need to share information that is pertinent to their operationsmiddot Coaches and mentors current and new colleagues regarding department operations and job rolemiddot Provides professional customer service focused assistance to the HHC Community including patients visitors families colleagues clinicians physicians and the first responder community among othersmiddot Maintain current knowledge of instructions policies and procedures and performs work in accordance with these guidelinesmiddot Informs supervisor or other leadership of unusual situations and request additional assistance as neededmiddot Partners with law enforcement and other first responders when circumstances warrantmiddot Completes other duties as assignedmiddot Ability to read write speak and understand English requiredmiddot High School Diploma or equivalent requiredmiddot Two years of relevant experience public safety corrections emergency medical services military requiredmiddot Valid driverrsquos license requiredmiddot Valid CT Guard Card requiredmiddot Associates degree in related fields preferredmiddot Three years of relevant experience preferredmiddot Multilingual preferredmiddot Ability to exercise discretion and use good judgment to perform duties promptly and consistently with little direction based on the current circumstancesmiddot Demonstrated knowledge of the principles and practice of healthcare emergency management safety security and public safetymiddot Demonstrated ability to provide leadership grow engagement manage multiple relationships and influence organizations leaders and staffmiddot Excellent verbal and written communication skills including the ability to prepare and present material documents and instill confidence in the content that is being providedmiddot Proven ability to identify opportunity areas create solutions and implement standard work across a large organizationmiddot Capability to independently analyze and solve a variety of difficult situations problem events emergenciesmiddot Exceptional attention to detail and ability to handle tasks independentlymiddot Strong skills in Microsoft Office general technology and electronic tools and resourcesWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your momentmiddot Ability to read write speak and understand English requiredmiddot High School Diploma or equivalent requiredmiddot Two years of relevant experience public safety corrections emergency medical services military requiredmiddot Valid driverrsquos license requiredmiddot Valid CT Guard Card requiredmiddot Associates degree in related fields preferredmiddot Three years of relevant experience preferredmiddot Multilingual preferredmiddot Ability to exercise discretion and use good judgment to perform duties promptly and consistently with little direction based on the current circumstancesmiddot Demonstrated knowledge of the principles and practice of healthcare emergency management safety security and public safetymiddot Demonstrated ability to provide leadership grow engagement manage multiple relationships and influence organizations leaders and staffmiddot Excellent verbal and written communication skills including the ability to prepare and present material documents and instill confidence in the content that is being providedmiddot Proven ability to identify opportunity areas create solutions and implement standard work across a large organizationmiddot Capability to independently analyze and solve a variety of difficult situations problem events emergenciesmiddot Exceptional attention to detail and ability to handle tasks independentlymiddot Strong skills in Microsoft Office general technology and electronic tools and resourcesWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your moment