Job Description

This role is categorized as HYBRID. This means the successful candidate is expected to report to GM Warren- 7000 building three times per week, at minimum. This job may be eligible for relocation benefits.

About GM Energy
GM’s energy team was launched in 2021 and is rapidly growing. GM Energy products and solutions include energy infrastructure assets (such as energy storage and integrated charging systems) vehicle to grid capabilities and software platforms needed to operate and aggregate these assets on the grid.
GM Energy launched its retail product line to provide integrated charging and energy solutions for residential customers in 2024. GM Energy’s vision is to empower EV drivers with seamless charging and energy solutions that connect their journeys, homes, and communities. We have a focus on increasing EV adoption, increasing customer retention and loyalty, and creating new revenue streams. Our mission is also backed by the bold GM vision of zero crashes, zero emissions and zero congestion. Visit our website to learn more about GM Energy – gmenergy.gm.com

The Public Charging Network Analyst will support the team in their overall mission to deliver best-in-class EV charging experience within the GM Energy Public Charging network.  The role requires collaborating with GM internal and external partners, managing and interpreting data, creation of reports and sharing data with stakeholders and supporting initiatives for data integrity.  In addition, support the team to execute the necessary solutions to optimize the public EV charging experience and to deliver on commitments. 

The successful candidate will work closely with leadership to communicate relevant information, be comfortable in presenting critical strategic information and dealing with ambiguity, leverage critical thinking and demonstrate an ability to develop solutions to complex business critical issues. Ability to process a broad array of inputs into a strategy.

Facilitate and manages cross-functional project teams focused on improving the customer experience around EV charging for home, public, dealers, and fleets

Build a strong network of external relationships throughout the EV ecosystem. May include suppliers, consultants, analysts, utilities, and other stakeholders in the EV infrastructure and charging ecosystem

Identify the connections (and possible connections) between key stakeholders in a business ecosystem including new entrants, government regulators, and competitors

Research business  and customer experience opportunities that may be adjacent to current EV opportunities

Develop growth strategies, balancing customer and other requirements

Synthesize an engaging story based on insights and analyses including building short, clear PowerPoint decks and present quickly and clearly to key decision-makers

Work collaboratively with engineering teams, program management teams, and other internal groups crafting and executing necessary strategies to optimize charging experience

Required Qualifications:

Undergraduate degree required, MBA preferred

3+ years of professional experience with automotive OEM in an electrification-based role, electric vehicle (EV) charging company, utility, or organization focused on EV/customer experience

Comfortable working in whitespace (new areas/concepts) and open-minded to new and changing approaches to ensure desired solution is achieved

Demonstrated ability to understand business concepts, including the ability to critically evaluate and create project plans

Ability to work with all levels within General Motors globally and across functional boundaries e.g. finance, purchasing, vehicle development, legal, including senior leaders

Action-oriented

Strong Business acumen / strategic agility

Ability to Deal with ambiguity

Motivates others / works well cross-functionally

Exceptional communication and presentation skills

Prioritization and decision-making skills

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)

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