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Job TitlePsychiatric Crisis Specialist II
LocationVero Beach
FacilityIndian River Hospital
DepartmentBch Administration A R-Indian River Hospital
Job Code001332
ShiftDay/Evening/Night/Weekend
Schedule3:00pm-11:30pm
Job Summary
Job Details
Join our team at Cleveland Clinic Indian River Hospital and experience world-class patient care at its best. Located in sunny Florida’s Treasure Coast, Indian River Hospital is committed to providing optimal family- and community-focused services. Here, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world.
The Psychiatric Crisis Specialist is a member of the behavioral health intake team, which is responsible for the throughput of all behavioral health patients in participating Cleveland Clinic Emergency Departments and hospitals.
A caregiver in this role works rotating shifts, primarily 3 p.m. -- 11:30 p.m., with weekends and holidays.
A caregiver who excels in this role will:
Complete comprehensive mental status, psychosocial, risk, and chemical use assessments. Identify patient crisis needs. Participate in ongoing assessment and care plan recommendations for patients with extended time awaiting dispositions.
Provide crisis intervention services using a therapeutic intervention, which is based on patient-centered outcomes, and standards of care, that are based on current research and evidence-based practice.
Participate in the clinical instruction and supervision of Psychiatric Crisis Intervention Specialists who are seeking independent licensure and student interns shadowing or participating as an intern with the department to provide learning experiences for such students.
Act with integrity in placing Professional charge capture for crisis intervention services provided and documenting all requirements for such services provided.
Supply information to the medical team for consideration of a differential diagnosis.
Pursue ongoing education in behavioral health topics.
Recognize significant changes in patient condition and respond appropriately.
Navigate insurance verification and pre-certification processes for behavioral health carve-outs.
Provide psycho-education to family and significant others of patients, as well as other co-working caregivers about behavioral health, de-escalation, and/or other related topics to assist in the patient’s current plan of care.
Involve the patient/family (or designee) and other current providers in developing a plan of care individualized to patients’ cultural, religious and educational needs.
Collaborate with multidisciplinary team in the formulation of an individualized plan of care. Develop appropriate patient goals for identified problems.
Serve as a patient advocate.
Process referred cases to appropriate disposition, which may include inpatient placement or assistance with community wrap-around services for a successful discharge plan.
Assist in orientation of new Behavioral Health Intake team staff or other hospital personnel.
Communicate information regarding patient plan of care, current outcomes, and acuity at end of shift report.
Perform routine administrative office functions, as needed, to facilitate casework processes.
Assist in orientation of new Behavioral Health Intake team staff or other hospital personnel.
Incorporate the use of informatics tools, principals, theories, and practices in the safe and effective delivery of care.
Work effectively to create and maintain a positive work environment.
Incorporate patient safety goals in daily practice.
Complete all documentation and records related to patient care.
Minimum qualifications for the ideal future caregiver include:
MA or MS in healthcare profession or an MEd
Licensed Clinical Social Worker (LCSW) or Licensed Mental Health Counselor (LMHC) or Licensed Marriage and Family Therapist (LMFT)
No record of substantiated ethics or patient abuse reports
Two years of work experience post Master’s degree
Written and oral English skills
Competency of patient populations [child/adolescent, adult, geriatric], diversity, social determinants of health, community resources, Ohio Revised Code, DSM/ICD, mental illness, chemical use/abuse, basic medical clearance, healthcare law, other competencies as assigned
Ability to communicate across various comprehension levels, including young child to technical professional
Possession of resources for all communities and counties served by Cleveland Clinic facilities
Preferred qualifications for the ideal future caregiver include:
Secondary language skills
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
Requires Corrected hearing and vision to normal rangeSome positions may be more sedentary workSome positions may be more light workRequire full range of motion, eye-hand coordinationRequire standing or walking for extensive periods of timeRequire some exposure to communicable disease or bodily fluidsPersonal Protective Equipment:
Follows standard precautions using personal protective equipment as required
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities