Strong interpersonal skills
Strong verbal & written communication skills
Problem solving skills
Time management
Adaptable & Proactive
Very strong Microsoft office skills
Must be results driven, NOT a timekeeper
Emotional intelligence
Knowledge of PANDA and ODBC
Matric/Grade 12 – Mathematics & English
National Diploma in engineering or Relevant Qualification will be an added advantage.
Minimum of 1 years of experience in Warehousing, Logistics, Automotive
Strong in Data analysis and Excel reporting
Handles investigations and quality reporting on Ford & VW parts
Manages imports, exports, and back orders
Take care of discrepancies, critical parts, and unboxing reports
Has a proactive and detail-oriented approach
VW Bot report submissions
Manage domestic dealer quality issues, providing timely support and solutions to ensure customer satisfaction.
Conduct regular quality audits and inspections to monitor compliance with established standards.
Report on inbound data
Support with dealer queries
Assist with VW cutoff process
Maintain a positive attitude and calmly respond to customers/dealers’ complaints.
Work closely with other departments to ensure timely resolution of issues.
Ability to multi-task and work in a fast-paced environment.