Requisition ID: req59201 Job Title: Protection Officer Sector: Protection and rule of law Employment Category: Fixed Term Employment Type: Full-Time Open to Expatriates: No Location: Kharkiv, Ukraine Work Arrangement: Job Description Deadline for application 22d of August JOB OVERVIEW The Protection Officer will be responsible for visiting communities, collective centers, transit hubs, humanitarian service hubs, and other service providers in the field of population assistance. This includes engaging with key informants and representatives of governmental and non-governmental institutions, collecting data and information from internally displaced persons (IDPs) and other war-affected groups in Ukraine through surveys, Key Informant Interviews (KII) and focus group discussions. The Protection Officer will also provide immediate information and refer individuals with urgent needs to appropriate internal and external service providers. Additionally, they will conduct awareness-raising activities and training sessions for specific population groups, including digital literacy and other topics. The Protection Officer will be based in Dnipro/ Mykolaiv/Kharkiv and conduct regular field visit trips. KEY RESPONSIBILITIES: - Protection monitoring, collection of data and information using monitoring tools: HH level surveys, key informant interviews, focus group discussions, field observation; - Developing and submitting proposals for improving monitoring and data collection tools; - Conducting information sessions/consultations on awareness raising or capacity building of the population on their rights and access to services in cooperation with Capacity Building and Program Development Officer; - Support in organizing trainings/seminars/roundtables, etc; - Regular updating of service mapping and contact list; - Referral of individuals in need to relevant internal and external service providers in accordance with the procedures and principles of the program and IRC in general; - Tracking referrals and updating the referral tracker; - Providing rapid information services to the population affected by the conflict in Ukraine, collecting data on information needs by filling out a feedback tool; - Visits to collective, transit, civil, volunteer and other centers or accommodation centers for IDPs, identification of protection issues at the community level, protection risk assessments, etc.; - Preparation of summary information on the protection risks that affecting specific population groups for procurement planning; - Organizing and conducting the distribution of humanitarian aid to the population, reporting on the activities; - Providing paralegal assistance on issues such as obtaining IDP certificates, pensions, social matters, border crossing procedures, and others. - Identifying topics that require the organization of awareness-raising activities. - Organizing and conducting training sessions on identified topics, including raising digital literacy awareness among the population, the inclusion vocabulary, and others. - Assisting in training and supporting volunteers (community coordination centers); - Maintaining documentation, preparing weekly and irregular reports on work performed in accordance with IRC requirements; - Performing other tasks related to the implementation of the PRoL program goals. Requirements: - Language skills: Ukrainian, Russian - fluent, English will be an advantage. - Previous experience in social research, conducting surveys, interviews, and consulting; - Experience in organizing group work, trainings, training events, working groups, mentoring, etc; - Excellent communication skills - ability to demonstrate empathy; - Ability to maintain confidentiality and respect for clients; - Positive and professional work attitude, including the ability to lead and work in a team; - High level of flexibility, ability to organize work independently, meet deadlines, maintain self-control in stressful situations, prioritize work under pressure, ability to perform several tasks simultaneously, paying special attention to details.