Join a high‑impact team where you’ll craft strategic service agreement solutions, guide Sales with expert insight, and ensure seamless contract compliance across complex customer needs. In this role, you’ll drive excellence, strengthen cross‑functional partnerships, and lead continuous improvement while shaping smarter, more efficient service solutions that elevate the customer experience and the business. **Your role:** + Develop comprehensive Service Agreement proposals, including renewals, conversions, and solutions for large accounts or formal bid requests. Provide budgetary quotes and ensure accurate pricing aligned with business needs. + Analyze complex contracts using critical thinking to ensure compliance with laws, regulations, and corporate policies. Educate and guide business partners on requirements and best practices. + Partner creatively with Sales to explore alternative options and maintain strong cross-functional relationships. Support teammates and internal partners by managing competing priorities and sharing workload when possible. + Create and maintain departmental procedures while applying in‑depth knowledge of cross-functional processes and quality impacts. Evaluate risk, accuracy, and entitlement to ensure complete and compliant solutions. + Lead or participate in continuous improvement projects, coach others, and model high-performance behavior. Support audits, escalate issues when necessary, and contribute to shared business objectives across functions. **You're the right fit if:** + You’ve acquired 3+ years of experience in contract management, contract renewal and/or contract administration. + Your skills include at least intermediate level Excel, Word, and Adobe. Salesforce, Service Max, SAP experience preferred. + You have at least a high school diploma or vocational education. + You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. + You excel at delivering clear, concise communication—both written and verbal—and bring exceptional attention to detail to everything you do. **How we work together** We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. **This is an office role.** **About Philips** We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. + Learn more about our business. + Discover our rich and exciting history. + Learn more about our purpose. + Learn more about our culture. **Philips Transparency Details** The pay range for this position in Tennessee is $22.57 to $36.12 hourly. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. **Additional Information** US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits **will not** be provided for this position. For this position, you must reside in **or** within commuting distance to Nashville, TN. USA \#LI-PH1 It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws. As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Equal Employment and Opportunity Employer/Disabled/Veteran