**Additional Information** **Job Number** 25115267 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000VIEW ON MAP (https://www.google.com/maps?q=JW%20Marriott%20Marquis%20Hotel%20Dubai%2C%20Sheikh%20Zayed%20Road%2C%20Business%20Bay%2C%20Dubai%2C%20United%20Arab%20Emirates%2C%20United%20Arab%20Emirates%2C%20121000) **Schedule** Full Time **Located Remotely?** N **Position Type** Management **JOB SUMMARY** **JOB SUMMARY** Shapes and activates the JWMM bar and lounge experience, creating signature cocktails and luxury beverage journeys aligned with repositioning. Key Focus areas: Aurum Lab, new concept openings, Beverage conception, mixology training, cocktail programming, bar menu development, guest experiences. Strives to continually improve guest and associate satisfaction and maximize the financial performance in areas of responsibility. Effective stakeholder management, flexibility and ability to pull through long term vision for the hotel. **SCOPE** + A Full Time position based at JW Marriott Marquis Dubai. + Number of Direct Reports – Based on operations + Titles of Direct Reports – Based on operations Experience: + Minimum of 2-year experience of a similar position within a five star hotel Education or Certification + High school diploma or GED; 4 years’ experience in the food and beverage, culinary, or related professional area. OR + 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years’ experience in the food and beverage, culinary, or related professional area. **CORE JOB RESPONSIBILITY** Beverage Concept Development + Design and implement unique, seasonal, and brand-aligned beverage programs for bars, restaurants, lounges, and events, adhering to Forbes luxury standards + Curate drink menus that reflect the property's identity, guest profile, and market trends. + Innovate with ingredients, techniques, and presentations to create signature experiences. Leading Beverage Quality & Consistency + Set quality standards for preparation, presentation, and service of all beverages. + Conduct regular tastings, pour tests, and visual checks to ensure consistency across outlets. + Ensure every drink served meets the visual, sensory, and storytelling expectations defined by Forbes hospitality standards. Training & Development of Bar Teams + Deliver hands-on training in mixology techniques, beverage knowledge, service rituals, and guest interaction. + Upskill team in areas such as classic cocktails, spirit categories, wine knowledge, and luxury service delivery, following Forbes training best practices. + Create mentorship programs for junior bartenders and service staff. Collaboration across F&B and Experience Teams + Partner with chefs, event teams, and experience curators to craft integrated food-beverage pairings and themed concepts. + Support marketing with beverage storytelling for campaigns, social content, and activations. + Align beverage experiences with guest journey and seasonal property programming. Beverage Operations & Inventory Control + Oversee procurement of spirits, mixers, tools, and glassware in collaboration with purchasing and suppliers. + Monitor inventory, wastage, pour costs, and profitability. + Standardize recipes and costings using tools like bar books or inventory systems. Trend Monitoring & Innovation + Stay updated on global mixology, zero-proof trends, sustainability practices, and emerging ingredients. + Introduce modern techniques (e.g., fat-washing, infusion, clarification, smoke) where suitable. + Experiment with local ingredients or cultural influences to create signature identity. Guest Experience & Personalization + Engage with guests directly to personalize cocktails and tell the story behind each drink, embodying Forbes personalized service ideals. + Create memorable bar experiences such as tableside mixing, tasting flights, or exclusive off-menu items. + Collect and act on guest feedback to fine-tune offerings. Health, Safety & Compliance + Ensure all beverage operations comply with health, safety, and licensing regulations. + Train staff in responsible alcohol service and hygiene standards. + Maintain clean and well-organized bar areas and storage. **MNAGEMENT COMPETEN** **OTHERS Safety** Safety and Security + Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. + Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. + Notify Loss Prevention/Security of any guest reports of theft. Policies and Procedures + Follow company, hotel and department policies and procedures + Follows Marriott International Hotels Limited Regional Office policies and procedures + Protect the privacy and security of guests and coworkers. + Maintain confidentiality of proprietary materials and information. + Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. + Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. + Perform other reasonable job duties as requested by Supervisors and Management. + Working hours as required to do your job but normally not less than 48 hours per week. Guest Relations + Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust. + Assist other employees to ensure proper coverage and prompt guest service. + Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. + Address guests' service needs in a professional, positive, and timely manner. + Engage guests in conversation regarding their stay, property services, and area attractions/offerings. + Thank guests with genuine appreciation and provide a fond farewell. + Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. + Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Working with Others + Support all co-workers and treat them with dignity and respect. + Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments. + Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement + Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit. _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.