Are you a proactive, solutions-driven Property Manager who thrives in a fast-paced environment? Do you enjoy taking ownership, staying organised and delivering outstanding service day in and day out? If so, this role could be your next step.

My client, a well-established and highly respected estate agency located in near Basingstoke, is expanding their tenancy management team. With over 15 successful years in the market, they offer a modern, supportive and forward-thinking workplace where people are genuinely valued and developed.

The Opportunity As a Tenancy Manager, you will play a key role in ensuring tenants, landlords and properties are looked after with care, accuracy and professionalism. This is an office-based position where no two days look the same, you’ll be handling a wide range of tasks and working closely with contractors, tenants, landlords and your internal team.

Key Responsibilities You will oversee the full tenancy lifecycle, including:
Coordinating and resolving maintenance issues Managing safety compliance and certification Updating tenancy documentation and records Handling landlord and tenant enquiries Managing tenancy terminations and serving notices Overseeing checkouts, remedial works and deposit negotiations Conducting interim property inspections Managing arrears and payment collection Ensuring all activity complies with current legislation Full training is provided on industry-leading software including Fixflo, Inventory Base, SME and Notify.

What We’re Looking For Minimum 4/5 years’ experience in residential property management Exceptional communication and customer service skills Strong organisational ability with a keen eye for detail Confident decision-maker who takes ownership and resolves issues quickly Enthusiastic about ongoing training and legal compliance Full UK driving licence and access to your own vehicle A positive, proactive mindset and a genuine “can-do” attitude This business invests heavily in training and professional development, ensuring you stay ahead of changes in legislation and best practice.

Working Hours Monday–Friday | 9:00am–5:30pm Up to two Saturdays per month | 9:00am–1:00pm The Package Competitive basic salary Mileage paid at 45p per mile + expenses Excellent commission potential with OTE £30,000–£36,000+ A thriving, high-volume environment with genuine career progression Recognition, development opportunities and a supportive team culture Thank you and good luck!