JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Shaping the future of real estate for a better world 

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

What this opportunity involves: 

This is an exceptional opportunity to manage day-to-day operations, financial performance, and tenant relations for a prominent commercial mixed-use asset in Melbourne’s CBD. You'll be responsible for ensuring the property is maintained to the highest standards whilst maximising occupancy, tenant satisfaction, and net operating income in alignment with client objectives and JLL's service excellence standards.

This role encompasses management of Owners Corporation responsibilities, demonstrating your expertise in overseeing multi-asset portfolios in one of Australia's most dynamic commercial markets.

An overview of the role:  

Financial Management

·       Prepare and manage annual operating budgets and capital expenditure plans

·       Monitor monthly financial performance against budget and provide variance analysis

·       Oversee accounts receivable, rent collection, and delinquency management

·       Review and approve operating expenses within delegated authority limits

·       Prepare monthly management reports for ownership

·       Identify cost reduction opportunities and implement efficiency measures

Tenant Relations & Leasing Support

·       Maintain positive tenant relationships as primary operational contact

·       Coordinate tenant move-ins, move-outs, and space modifications

·       Process work orders and service requests promptly

·       Support leasing efforts by maintaining property presentation and tour readiness

·       Manage tenant retention initiatives and renewal negotiations support

·       Assist in leasing of vacant space through leasing agents

·       Assist with market rent reviews

·       Manage all licences, including car park and storage licences

·       Manage all lease assignments

Administrative & Compliance

·       Maintain accurate property records, tenant files, and documentation

·       Ensure insurance compliance and coordinate claims processing

·       Prepare property reports, presentations, and correspondence

·       Coordinate with legal counsel on tenant and operational matters

·       Implement and maintain emergency procedures and business continuity plans

·       Support sustainability initiatives and energy management programmes

Property Operations & Maintenance

·       Conduct regular property inspections and address maintenance issues promptly

·       Coordinate with Building Management Team and other relevant JLL business units

Sound like you?  This is what we’re looking for: 

·       Certificate IV Victorian Agents Representative Licence or Australian Real Estate Licence

·       Strong analytical and problem-solving abilities

·       Detail-oriented with excellent organisational skills

·       Ability to manage multiple priorities and meet deadlines

·       Professional demeanour and appearance

·       Proactive approach to tenant service and issue resolution

·       Team collaboration and leadership capabilities

Benefits:

·       Great employee discounts off fitness, wellbeing & other renowned bands

·       18 weeks paid maternity leave

·       Private Health Insurance Discounts

·       Active Social Club

·       Employee assistant program

·       Novated Lease for EV cars

·       Paid time off for volunteer work

·       Career Opportunities with Australia's #1 Commercial Real Estate firm

·       Premium offices

What you can expect from us:  

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Interested candidates, please apply following the link below quoting job reference number REQ470493

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.