Property Documentation & Contract Management

Manage and update property-related documents, including contracts, agreements, and tenant records. Oversee issuance, renewal, and termination of tenancy contracts in compliance with UAE real estate laws. Prepare and manage No Objection Certificates (NOCs).

Landlord Services & Communication

Maintain comprehensive records of landlord and stakeholder property details. Negotiate lease rates and related services with landlords. Prepare property management contracts and track revisions of clauses.

Tenant Services & Communication

Act as the primary point of contact for tenant inquiries and complaints, ensuring timely resolution. Facilitate property viewings and liaise with landlords for efficient tenant placement and retention.

Reporting & Data Management

Generate detailed reports on occupancy rates, tenant feedback, and financial performance. Utilize property management software for accurate data recording and analysis. Schedule property inspections and report findings to internal management for proactive improvements and compliance.

Customer Service

Maintain high levels of tenant satisfaction through proactive engagement and effective problem-solving. Ensure professional and courteous interactions with tenants.

Facility Management

Conduct physical inspections of properties as required. Follow up on maintenance requests with the FM team to ensure resolution of issues.

Legal & Administrative Support

Assist legal department with tenant documents, prepare legal notices, payment breakdowns, and follow up on legal cases. Track bounced cheque payments and ensure clearance within deadlines. Prepare and manage online Ejari applications and NOCs.

Marketing & Social Media Management

Handle property-related social media platforms, including content posting and property photography.