At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

Our team is growing, and we are actively looking to hire a Property Claims Advisor - Homeowner. Reporting to the Manager, Property Claims. The Claim Advisor, Homeowner position is technical in nature and focused on homeowner claim handling.

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do. 

Role Designation: Remote

Job description:

Our team is growing, and we are actively looking to hire a Claim Advisor - Homeowner. Reporting to the Manager, Property Claims. The Claim Advisor, Homeowner position is technical in nature and focused on homeowner claim handling.

Accountabilities:

Interpret insurance policy wording, determine policy coverages, and set reserves on all claims assigned.Investigate, negotiate, and settle homeowner claims or moderate to high complexity by telephone and/ or by written correspondence.Comply with best practices as set out in Allstate policies and procedures.Adhere to legislative and regulatory requirement and ensures files are thoroughly documented.Settlement of claims within personal authority and follow company guidelines on claims exceeding personal authority.Maintain a caseload reflective of a Claim Advisor, Homeowner and Take ownership and accountability to solve customer problems.Communicate and interact with claimants, vendors and other insurance companies in a professional manner.Work collaboratively with a team of Homeowner Adjusters and Claims Assistants.

Qualifications:

Post-secondary education is preferred and a minimum of 1-2 years relevant Claim Advisor experienceCompletion of CIP designation or desire to pursue is preferredMust be licensed in New BrunswickPrior insurance experience and knowledge in automobile and property claims preferredStrong critical thinking skills to identify strengths and weaknesses of claim

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

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