Job Title: Office Administrator – Tenant Services Coordinator (Property Administration) Job Description This role supports a family-owned, fast-paced property management office in Bethesda, MD, providing high-quality administrative and tenant services for both residential and commercial properties. The Office Administrator – Tenant Services Coordinator manages day-to-day office operations, responds to tenant needs, coordinates maintenance and payroll-related tasks, and supports property managers and leadership. The position is ideal for a reliable, organized professional who thrives in a dynamic environment, enjoys working with people, and takes pride in delivering excellent customer service and efficient administrative support. Responsibilities + Serve as a primary point of contact for tenants by answering phones, responding to tenant inquiries, and assisting with tenant needs in a timely and professional manner. + Coordinate maintenance requests from tenants, including logging requests, communicating with maintenance staff or vendors, and following up to ensure completion and satisfaction. + Prepare and distribute building memos and communications to tenants as needed. + Support payroll processing activities and help maintain accurate employee schedules for a team of approximately 10–15 people. + Assist with the preparation, processing, and tracking of proposals and billing related to property management services. + Help prepare materials, reports, and logistics for weekly company meetings. + Provide comprehensive administrative support to property managers, including document preparation, scheduling, and follow-up on assigned tasks and projects. + Solicit bids for maintenance work and other property management needs by contacting vendors, collecting proposals, and organizing bid information. + Conduct internet research to support property management activities, vendor sourcing, and general administrative needs. + Contribute to team-building efforts by recognizing employee birthdays, celebrations, and other office events. + Perform filing, data entry, and general office duties to keep records organized and up to date. + Create and maintain spreadsheets and databases to track property, tenant, and operational information. + Assist with meeting and event planning, including coordination of office lunches and company events. + Support inventory management by monitoring office and operational supplies and coordinating replenishment as needed. + Handle other administrative duties as assigned to ensure smooth daily operations of the office. Essential Skills + At least 3 years of administrative experience, preferably supporting both residential and commercial property operations. + Proficiency with the Yardi Voyager real estate software program. + Strong administrative support capabilities, including filing, data entry, and document management. + Experience in property management or property administration preferred. + Excellent verbal and written communication skills, with a strong customer service orientation. + Proficiency with Microsoft Office, particularly Word and Excel. + Ability to prioritize workload effectively and complete tasks in a timely manner in a fast-paced environment. + Strong organizational skills and attention to detail. + Comfort working directly with owners, executives, and property managers. + Professional demeanor with an outgoing, confident, and positive attitude. Additional Skills & Qualifications + Experience providing administrative support in a commercial and residential property setting. + Demonstrated ability to prepare reports and documents with accuracy and clarity. + Experience creating and maintaining spreadsheets and databases for operational tracking. + Experience in meeting and event planning, including coordination of office lunches and company gatherings. + Experience with inventory management for office or property-related supplies. + Internet research proficiency to support vendor sourcing and property management tasks. + BA degree preferred. + Strong team-building mindset, with an interest in contributing to a positive, collaborative office culture. + Ability to thrive in a small, intimate team environment with long-tenured staff. Work Environment This position is based 100% onsite in a Bethesda, MD office, working standard business hours of either 8:00 a.m. to 5:00 p.m. or 9:00 a.m. to 6:00 p.m., Monday through Friday. You will work closely with an intimate team of approximately 10–15 people and support leadership that is actively involved in the day-to-day business. The environment is fast-paced, collaborative, and relationship-focused, with a strong emphasis on work-life balance and flexibility. The company culture is friendly and outgoing, with a family feel and a strong track record of employee longevity. Team members frequently interact with owners and executives, providing exposure to upper-level leadership. The organization values growth and internal promotion, and many contractors have converted to full-time staff. Throughout the year, the team enjoys office lunches, celebrations, and company events that reinforce a supportive and engaging workplace. The role involves regular use of computers, office equipment, and software such as Yardi Voyager and Microsoft Office in a professional office setting. Job Type & Location This is a Contract to Hire position based out of Bethesda, MD. Pay and Benefits The pay range for this position is $33.66 - $36.06/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Bethesda,MD. Application Deadline This position is anticipated to close on May 12, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.