JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

This position’s key area of responsibility is to provide support to the Property Manager in conducting their mandated duties in support of tenant relations and property management functions.

WHAT YOU’LL BE DOING

Assist with the rent relief process, providing statements, mailing correspondence etc.

Assist with the AR process by providing statements, collection letters, default letters

Leasing of storage spaces.

Assist Managers during the budget process and printing of reports.

Manage the billing process for fees (Cap-Ex, Leasing, Specialty Leasing).

Administration of assignments, transfers and subleases  

Support and monitor manager’s projects and assist in various tasks (scheduling, budgeting, action plan creation, strategic planning for the office, event reservations, team meeting planning, special projects, etc.).

Provide support to the Manager, Specialty Leasing by assisting with TOA’s, updating spreadsheets, assisting with reporting and contract administration. Assist with rent collection, insurance certificates and area certificates.

Properly manage digital and print documents: filing, archiving, folder structures, etc.

Prepare and review various documents.

An active participant of the property Health and Safety Committee; works with various parties as it relates to insurance claims.

Establish and maintain professional working relationship with tenants, vendors, building security, cleaners, and various contractors to ensure smooth operation of the Property

 Assist Property Manager on tenant relations functions and monthly/quarterly reporting requirements

Assist in maintaining property-specific emergency procedures and make periodic updates to the Tenant Handbook

Maintain tenant accounts to ensure that they are properly set up, certificate of insurance is compliant, contacts are maintained, charges processed, credits applied, and collection of outstanding arrears are managed on a timely basis

Responsible for the negotiation and administration of the tenant storage leasing program 

Maintain familiarity of existing tenant exclusives and kiosk restriction zones. 

Draft and distribute tenant memos.

Other duties and responsibilities as assigned 

WHAT WE’RE LOOKING FOR

Post-secondary diploma preferable, but a combination of education and work experience with an AR focus will be considered. 

3-5 years of experience in the commercial real estate industry 

Excellent proficiency with PC, Microsoft Office programs, specifically with Microsoft Word, Excel and Outlook. 

Knowledge of real estate accounting software is an asset

Comfortable working in a fast paced, highly dynamic work environment; exceptional organizational, time management, oral and written communication skills 

Proven ability to work independently, be flexible, prioritize and deal with multiple tasks; proactively and effectively establish priorities and have a positive attitude 

Ability to perform under pressure within tight deadlines.

WHAT’S IN IT FOR YOU

Join an industry leader and shape the future of commercial real estate 

Deep investment in cutting-edge technology to power your work 

Comprehensive and competitive benefits plan 

A supportive, caring and diverse work environment designed for your growth and well-being

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.