Reporting to the Executive Director of Operational Excellence and Special Initiatives, the Senior Project Manager plays a pivotal role in advancing the Division of Administration’s operational excellence goals by leading and delivering high-level initiatives, services, and advancements. This role oversees multiple complex projects with concurrent deadlines, ensuring each is executed on time, within budget, and in alignment with institutional priorities. 

The Senior Project Manager applies advanced project management methodologies to coordinate cross-departmental efforts, ensure stakeholder engagement, and deliver measurable results. The role serves as an execution partner to senior leadership on initiatives with significant operational, financial, and reputational impact.

Current and Anticipated Projects May Include

Public Safety and Risk Management Initiatives

Security standards and compliance frameworks

Access control and surveillance modernization

Operational readiness and technology enablement

Mobility, Parking, and Transportation Initiatives

Policy and program redesign

Technology implementations and transitions

Identity, Access, and Card Services Initiatives

Platform transitions and vendor coordination

Service model optimization and data governance

Division-Wide Operational Excellence

Process standardization and documentation

Cross-unit technology enablement

Change management and adoption planning

Key Responsibilities

Project Planning and Execution

Oversee multiple high-priority projects from initiation through completion, ensuring adherence to timelines, budgets, and quality standards.Lead project intake, scoping, and prioritization in partnership with senior leaders.Develop comprehensive project plans, including scope, deliverables, milestones, and success metrics.Manage project budgets and allocate resources effectively.Identify risks, dependencies, and decision points; proactively escalate as needed.Establish and maintain project governance structures.Track and report on realized outcomes and benefits relative to original business cases.

Collaboration and Stakeholder Engagement

Advise senior leaders on options, tradeoffs, and impacts.

Facilitate alignment across units with competing priorities.

Manage vendor performance and contractual deliverables in coordination with procurement and finance.

Strategic Analysis and Policy Development

Develop business cases, decision briefs, and implementation roadmaps.Analyze cost, quality, efficiency, and risk impacts of proposed changes.Support policy development that spans multiple operational units.

Communication and Reporting

Oversee the flow and exchange of project-related information, ensuring transparency and accuracy.Develop presentations, reports, and briefings for senior leadership and other stakeholders.Promote a culture of accountability, decision-making, and continuous improvement.

Preferred Software and Technical Skills

Microsoft Planner, Project, or equivalent PM tools.Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).Familiarity with dashboards or data visualization tools such as Tableau or Power BI is a plus.Comfort working with system owners and data teams, not hands-on administration.

Qualifications

Bachelor’s degree required; master’s degree preferred.Progressively responsible experience leading complex operational or infrastructure initiatives; higher education experience highly desirable.Demonstrated success managing multiple projects with competing deadlines.Experience with program design, strategic planning, and fiscal management.Experience working with senior leaders and high-stakes stakeholders.Strong analytical, organizational, and communication skills.Ability to work independently, take initiative, and drive results.Working Conditions

Fast-paced, deadline-driven environment with multiple concurrent priorities.

Requires comfort operating in ambiguous environments with evolving priorities.