Project Support Specialist
Service Corporation International (SCI)
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Provides project support for corporate and field initiatives by researching, monitoring and influencing to ensure a successful program implementation. Provides support to Operations Support management team by identifying new processes to streamline tasks associated with daily work functions. Provides support to both the Operations Support Group as well as market leaders via detailed research, month-end financial and statistical analysis and other mid-month analysis as needed.JOB RESPONSIBILITIES
Project Support
Assists in monitoring and tracking performance of Operations Support initiatives on a monthly basisAssists with analysis and spreadsheet (Excel) and database (Access) preparationProvides operational feedback on various corporate and field initiatives by recognizing and anticipating potential issuesAssists in defining and creating improvement solutions to existing funeral and cemetery processes as well as corporate driven policies and procedures related to field operationsResponds and addresses ad hoc questionsResearches and provides data analysis related to the creation, implementation, and monitoring of corporate and field initiativesWorks with group leadership to complete high priority projects and interacts with other corporate departments to manage data flow and deadlinesProvide the Operation Support Group detailed analysis of variances as it relates to ongoing initiativesProduces analytical reports for both field locations and management when needed on an ad hoc basisProvides analytical and special project support to the Finance Managers and Directors and the staff of the Operations Support GroupCommunicate periodic exception report analysis results to Finance Managers and Directors and the staff of the Operations Support GroupManage ad hoc reporting requests and identify reporting process improvements
EDUCATION/EXPERIENCE/MINIMUM Requirements
Education:
High school diplomaExperience:
Four (4) years of applicable work experienceKnowledge, Skills & Abilities:
Strong computer skillsExperience in application design and management utilizing Excel and Access.Ability to travel less than 10%Strong knowledge of Funeral and/or Cemetery field operationsProficiency in Microsoft Word, Access, PowerPoint and OutlookAdvanced Excel skills (complex formulas, pivot-tables, v-look-ups and other advanced functions) a plusHighly detail oriented with a careful eye for quality control and presentation of work Self-motivated and driven to produce results within tight deadlines and with maximum quality within allowed time constraintsExcellent verbal and written communication skills and presentation skills, including ability to speak in front of groups, a plusProject management skills a plusWork CONDITIONS
Work EnvironmentWhen considering the work environment associated with this job, the following factors may apply:
Work indoors and outdoors during all seasons and weather conditionsLimited amount of local and/or multiple location traveling requiredProfessional Dress is required when in contact with families. Work PosturesWhen considering the work postures associated with this job, the following factors may apply:
Frequent, continuous periods of time standing, up 6 hours per daySitting continuously for many hours per day, up to 6 hours per dayClimbing stairs to access buildings frequentlyPhysical DemandsWhen considering the physical demands associated with this job, the following factors may apply:
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageWork HoursWhen considering the work hours associated with this job, the following factors may apply:
Working beyond “standard” hours as the need arisesPostal Code: 77019Category (Portal Searching): Administration and ClericalJob Location: US-TX - Houston
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